Customer Support Consultant (German and Danish Speaking)
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K3. Experience Applied
K3 Europe is a leading global supplier of integrated business systems to retailers, fashion and distributors. Our philosophy is accessibility and security within our IT solutions, and just as it has been over 25 years ago, our focus is still on the fashion/retail branch. That’s where we stand out from the rest. Today, the company has over 40 employees, development departments in Denmark, Germany and the Netherlands, and over 1800 customers and 2500 installations spread across Europe. Since 2016 we have been part of the London listed K3 Business Technology Group bringing us even more development skills to make sure that we will continue to be in front on technology and development. Our “Retail in a box” comes as a complete Retail solution with hardware, cash drawer, scanner, receipt printer as well as inventory management, omni-channel and integration to Point of Sale(POS).e and delivered by our world class service.
Job Summary
Customer Support consultants that speak both German and Danish for our Koge office. Within the said role your primary roles and responsibilities is helping our customer via phone or email. To ensure high level of customer support it would be helpful if you have some experience with customer services and retail industry. However this opportunity is ideal for someone who has keen interest in IT and Customer Support. If want to explore your career in IT, K3 is offering your great platform to learn and perform.
Number of vacancies - 2
Key Responsibilities
Experience and Skills
We are on a constant move; our customers’ business is growing, and our product is improved continuously. The same applies to our colleagues, so you’ll experience room for further development, both on a professional and personal level.
In addition to that, being our member of K3 Europe Team, you can count on:
For any query, please write to us @ [email protected]
At K3, we offer equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.
We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in and our customers through building non-discriminatory procedures and practices. At K3, we believe all employees should be entitled to and have access to all of the organisations facilities at every stage of employment, including the pre-employment phase.
K3 Europe is a leading global supplier of integrated business systems to retailers, fashion and distributors. Our philosophy is accessibility and security within our IT solutions, and just as it has been over 25 years ago, our focus is still on the fashion/retail branch. That’s where we stand out from the rest. Today, the company has over 40 employees, development departments in Denmark, Germany and the Netherlands, and over 1800 customers and 2500 installations spread across Europe. Since 2016 we have been part of the London listed K3 Business Technology Group bringing us even more development skills to make sure that we will continue to be in front on technology and development. Our “Retail in a box” comes as a complete Retail solution with hardware, cash drawer, scanner, receipt printer as well as inventory management, omni-channel and integration to Point of Sale(POS).e and delivered by our world class service.
Job Summary
Customer Support consultants that speak both German and Danish for our Koge office. Within the said role your primary roles and responsibilities is helping our customer via phone or email. To ensure high level of customer support it would be helpful if you have some experience with customer services and retail industry. However this opportunity is ideal for someone who has keen interest in IT and Customer Support. If want to explore your career in IT, K3 is offering your great platform to learn and perform.
Number of vacancies - 2
Key Responsibilities
- Provide customers with support in 1st and 2nd level regarding our soft- and hardware over phone and email.
- Setup and configure our system in cooperation with our customers.
- Deliver the system on-site at the customer.
- Educate our customers - both end users and HQ users in the use of our system.
- Create internal and external manuals
- Testing our systems in cooperation with our development department.
Experience and Skills
- It is vital that you speak German and Danish fluently. The support will primarily be handled in German and Danish.
- You must some experience with IT and preferable some experience with retail industry such as retail sales agent or shop manager or shop support agent.
- An experience with POS software is preferred
- You must possess excellent communication skills
- Team player
- Open minded. Doesn't posses 9 to 5 mentality
Benefits
We are on a constant move; our customers’ business is growing, and our product is improved continuously. The same applies to our colleagues, so you’ll experience room for further development, both on a professional and personal level.
In addition to that, being our member of K3 Europe Team, you can count on:
- An attractive salary
- An ambitious and international working atmosphere
- A lot of freedom to shape your role as Customer Support Consultant
For any query, please write to us @ [email protected]
At K3, we offer equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.
We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in and our customers through building non-discriminatory procedures and practices. At K3, we believe all employees should be entitled to and have access to all of the organisations facilities at every stage of employment, including the pre-employment phase.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Køge.
Jobbet er oprettet på vores service den 8.10.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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