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Solutions Specialist (E-Commerce) - Kvik A/S

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Midtjylland

Can you build and drive Kvik’s E-Commerce-architecture across all markets?

At Kvik the mission is clear: To sell Danish design kitchens, baths and wardrobes at surprisingly low prices.

Kvik has grown sales 74% the last 7 years by growing sales in current stores, opening new stores and new markets. Today Kvik can be found in more than 170 stores in 13 markets - and a lot more stores will open this and next year. Since 2020 Kvik has offered customers many new ways of interacting by launching video meetings, Kvik Home and most recently chat.

Kvik wants to continue to grow at a high pace and wants to offer customers access to the brand 24/7. To deliver on these ambitions, Kvik has decided to hire a new and dynamic colleague to build Kvik’s business within e-commerce, including creating a new platform from scratch.

We are looking for a Solutions Specialist, who will be responsible to build, create and project manage the (headless) architecture around the online sale in Kvik across all markets – and when we are up and running, your role will develop into an E-commerce Operations Manager. We see tremendous opportunities to create an attractive omnichannel experience for customers by leveraging the interaction between our upcoming platform and 170+ retail stores.

Do you understand an E-com platform from A-Z and can you build the logistics and secure the quality?
You will be responsible for all integrations and modern architecture surrounding the e-commerce platform, where quality assurance is essential, for Kvik to launch the concept successfully at the end of 2022 - all in close collaboration with the project organization.

The measurable outcome of this new platform must be growth in sales within current and new categories, but most importantly creating best-in-class customer experience. To become a success, you must be able to fulfill the following tasks:

Overseeing the day-to-day (including campaigns) operations and overall platform performance, scalability and stability
Lead on operations initiatives and help executing against roadmap and other priority projects and tasks
Support and launch of omnichannel services, developed in cooperation with the team
Knowledge of E-com fulfillment, logistics and customer service best practices
End-to-end understanding, while collaborating closely with partners in supply-chain, customer service etc.
Lead the journey of creating and improving distribution and operations for E-com
Integrations and web-development lead

The Solution Specialist will report directly to the E-commerce Manager in Kvik but have a close cooperation with major stakeholders like; Customer Service, IT, Logistics and Digital Marketing.

As Kvik’s new Solution Specialist you will get a position with a wide area of responsibility and many stakeholders. Later on, when the E-com platform are established - it’s our wish that you will become our E-commerce Operations Manager. Kvik is looking for a profile who already have the relevant experience from an E-com platform, likely from an international set-up, and from a highly competitive environment. The right candidate masters the disciplines to project manage and to coordinate according to the e-commerce and marketing strategy. Therefore, Kvik is searching for a person with the combination of skills within both strategic, tactical and project lead.

What does it take to be a part of Kvik?We expect you to have a relevant bachelor’s or master’s degree and a minimum of 3-5 years of hands-on experience, operating an e-commerce platform. In addition, you have a good understanding of retail business dynamics and omnichannel - both on store level, tactical level and especially when it comes to e-commerce.

You may have knowledge of Navision or other ERP tools. If you have experience as project leader - it is an advantage, as you will be a central colleague developing the e-commerce business platform.

You are driven by innovation and development in general. You hold good communicative skills, as you communicate widely in the organization and collaborate with many colleagues/stakeholders in many different disciplines and countries.

Finally, you must already have proven results with growing a profitable e-commerce business.

Personal qualificationsIn Kvik we are proud of our work culture, good working environment and good energy. As Solution Specialist, we expect you to maintain and support this.

We therefore expect that you have:

A strong result-orientation with a focus on quality, efficiency and operational excellence
The attitude of continuous improvement, but also the ability to truly innovate
Project management experience, working with cross functional partners
- A track record of versatility, execution and effective priority management
Experience launching and scaling e-com operations initiatives
Technical insight - data, architecture and integrations
Ability to keep focused, effective and maintain momentum under hard pressure, and to keep calm in difficult situations
A tactical as well as an operational approach, master clear thinking and good cognitive capabilities

We expect you to be structured, enthusiastic, and motivated towards achieving common goals. Finally; we expect you to understand the unique challenge of building up an e-commerce business.

Kvik offersAn exciting E-commerce challenge that will help our organization achieve ambitious results

Good development opportunities

Dynamic and attractive working environment - Great Place to Work (91% recommends Kvik as workplace)
A multi-cultural organization and a team of several nationalities and daily contact to 10 countries
A working day together with skilled colleagues looking forward to welcoming you
A challenging job in an ever-changing international environment
Participation in building our e-commerce business and platform together with IT, logistics and customer service

The job is a full-time position and your working place will be in Middle- or East Jutland. Travel must be expected - national as well as international. We offer an attractive salary and pension scheme.

Kvik A/S
Kvik A/S is a Danish manufacturer of kitchens, wardrobes and baths with headquarters in Vildbjerg, Jutland in Denmark. At Kvik, our mission is to sell Danish designer kitchens, bath and wardrobes at surprisingly low prices.

For more than 37 years Kvik has produced and delivered Danish design kitchens at surprisingly low prices. The philosophy of giving customers more than they expect has revolutionised the kitchen business with innovative design, fast delivery and surprisingly low prices and we keep challenging the business so we can continue offering great design solutions that everyone can afford.

This development is reflected in the growth Kvik has experienced, which in just two years has generated growth of more than 30%, and the ambition is to continue this significant growth in the future.

In addition to putting its impression on the Danish market, Kvik has developed into a major player in the international market in recent years through our franchise model and we operate today more than 170 stores in 13 different markets.

Kvik's global sales amount to about 1.5 billion DKK through franchised and owned stores. Today, there are more than 1,000 employees in Kvik, and with approx. 240 working from the headquarters in Denmark. Today Kvik is owned by the Ballingslöv Group, one of the leaders in the kitchen, wardrobes and baths category in Scandinavia and England. Ballingslöv Group is owned by Swedish Stena.

You can read more about Kvik at: www.kvik.dk

Information og data

Denne ledige stilling har jobtypen "Marketingmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Midtjylland

Jobbet er oprettet på vores service den 30.9.2021, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.

Type: Marketingmedarbejder
Sted: Midtjylland

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