Operational Excellence Experts

Job ID: 11030

Are you one of our new Operational Excellence Experts? In Operational Excellence, part of KYC Process Excellence, we manage and develop the OX methodology and support with the implementation of it within the KYC Service Lines. We enable and initiate sustainable Continuous Improvement activities leading to great customer experiences and improved efficiency in nordea Operations.

At nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. Joining us means you will have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

As one of our OX Experts you will play a key role in shaping the way Operational Excellence as a capability is further implemented and developed in KYC Services.

As OX Expert you will:
You’ll join a fun, collaborative and dynamic team with great atmosphere. Our team consists of experts from different Nordic locations, Estonia and Poland. The role can be based in Copenhagen; Helsinki; Oslo; Stockholm; Tallinn; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Your experience and background:

If this sounds like you, get in touch!
Next steps

Please submit your application no later than 13/11/2022. For more information, you’re welcome to contact Head of Operational Change & Optimization, Anu Päivinen ([email protected]). For your information, relocation support is not in scope for this recruitment, therefore applicants outside the listed cities will not be considered.

At nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
For candidates in Sweden - For union information, please contact [email protected] or [email protected].

For candidates in Poland - Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in nordea Bank Abp.

The administrator of your personal data is: nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (nordea.com).

We reserve the right to reply only to selected applications.