IT Service Management Manager Service Now
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Århus
Job Description
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.Accenture.com.
If you join Accenture, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
You will join Accenture Technology which provides services spanning a wide range of technologies and helps to transform businesses on behalf of our clients. Digital and cloud technologies are changing the way our clients do business and are transforming the operating models and infrastructure at the heart of their operations. You will be part of being at the forefront of this evolution: helping clients outmaneuver competitors by delivering high performance services – with a relentless focus on adding greater value to their business.
We are looking at significantly growing our ServiceNow practice in the Nordics. Join our team as a ServiceNow Consultant and help our clients to solve their most critical business challenges, improve performance and gain a competitive edge! We are willing to offer you ample opportunities to further your career and personal development, with certifications and on-going training.
You will mainly be working with our Danish and Nordic customers and of course together with your teammates.
We have these tasks in store for you
- Developing long lasting client relationships throughout engagements
- Effectively managing key stakeholders both internally and externally to the organization
- Facilitating workshops or meetings to gather requirements, presenting and validating solutions and test the interpretation of the client’s needs
- Translating and communicating complex terms into simple language
- Demonstrating solid insights in designing ServiceNow solutions
- Delivering scalable ServiceNow solutions following best practices
- Demonstrating experience with working with one or more key areas of the ServiceNow platform (e.g. ITSM, CSM, HR, ITOM, SecOps)
- Understanding and having experience in driving process optimization, efficiencies and productivity using automation
- Acting as a mentor when required by supporting other less experienced colleagues on the same engagement.
- Regularly providing feedback into best practice and the practice knowledge base
- Contributing to the development of opportunities and providing input to grow and win businesses
Qualifications
Your qualifications and experience
- Industry and project experience of 5+ years with ServiceNow.
- Consultancy experience will be advantageous
- Strong analytical skills, communication and presentation skills
- Ability to manage customer and stakeholder expectations
- Have the drive and determination to learn and continuously share your knowledge with others
- Experience working in an IT Service Management (ITIL) / Agile/ DevOps environment
- Hold a ServiceNow System Administrator certification and/or and Implementation Specialist
- Strong interpersonal skills with a collaboration mindset both within and outside the immediate team
- Passion to work in a fast-paced global environment
- Prior exposure of working with international teams, role is in the Nordics
- Fluency in the Danish and English language.
Investing in you
When you join Accenture, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results.
Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. Submit your application, CV and relevant degrees online today.
Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!
If you would like to be considered for employment opportunities with Accenture and need special assistance due to a disability or accommodation for a disability, please call us at +45 7228 8000.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Århus
Jobbet er oprettet på vores service den 21.1.2021, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- Århus
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Statistik over udbudte jobs som øvrige i Århus
Herunder ser du udviklingen i udbudte øvrige i Århus over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal øvrige i Århus.
Se flere statistikker her:
Statistik over udbudte øvrige i Århus over tid
| Dato | Alle jobs som øvrige |
|---|---|
| 30. december 2024 | 394 |
| 29. december 2024 | 394 |
| 28. december 2024 | 393 |
| 27. december 2024 | 395 |
| 26. december 2024 | 399 |
| 25. december 2024 | 399 |
| 24. december 2024 | 405 |
| 23. december 2024 | 402 |
| 22. december 2024 | 406 |
| 21. december 2024 | 410 |
| 20. december 2024 | 399 |
| 19. december 2024 | 380 |
| 18. december 2024 | 369 |
| 17. december 2024 | 364 |
| 16. december 2024 | 371 |
| 15. december 2024 | 377 |
| 14. december 2024 | 384 |
| 13. december 2024 | 398 |
| 12. december 2024 | 376 |
| 11. december 2024 | 377 |
| 10. december 2024 | 377 |
| 9. december 2024 | 376 |
| 8. december 2024 | 380 |
| 7. december 2024 | 377 |
| 6. december 2024 | 386 |
| 5. december 2024 | 380 |
| 4. december 2024 | 377 |
| 3. december 2024 | 373 |
| 2. december 2024 | 351 |
| 1. december 2024 | 361 |
| 30. november 2024 | 367 |
Værd at vide når du søger job som øvrige i Århus
Aarhus summer af dynamik og diversitet, hvilket også afspejles i byens erhvervsliv. Mens servicesektoren generelt dominerer i Danmark, finder du i Århus flere prominente aktører inden for en række spændende brancher. Så hvor skal du kigge, hvis du drømmer om et spændende job i Danmarks næststørste by?
At komme rundt i Århus er både bekvemt og effektivt takket være et veludviklet netværk af offentlige transportmidler og cykelinfrastruktur. Uanset din destination og rejseplan, har du flere attraktive muligheder til rådighed:
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Bydele i Århus
Aarhus består af et væld af unikke kvarterer, hver med sin egen charme og atmosfære. Når du søger job i Smilets By, kan det derfor være fordelagtigt at undersøge de forskellige områder for at finde en god pasform mellem dine boligønsker, karrieremål og livsstil.
Indre By: Pulsende centrum med internationalt miljø. Perfekt til den ambitiøse, der drømmer om karriere inden for handel, finans, kultur og service. Du finder store virksomheder, startups og et bredt udvalg af butikker og restauranter. Boligpriserne er dog højere sammenlignet med andre områder.
Latinerkvarteret: Historisk hjørne med hyggelige gader og smukke bygninger. Populært blandt unge professionelle og kreative sjæle. Her finder du mindre virksomheder, designstudier og kunstneriske initiativer. Boligudbuddet er begrænset, men stemningen er unik.
Frederiksbjerg: Trendy område med et mix af moderne og historisk arkitektur. Tiltrækker familier og professionelle med ambitioner inden for kreative industrier, IT og medier. Gode transportforbindelser, men boligpriserne kan være høje.
Marselisborg: Roligt villakvarter med grønne områder og havudsigt. Ideelt for familier og personer, der prioriterer ro og natur. Mulighederne for beskæftigelse er primært inden for offentlige institutioner og små virksomheder. Boligpriserne er generelt højere.
Trøjborg: Dynamisk kvarter med studerende og kreative miljøer. Populært blandt unge og iværksættere. Boligudbuddet består primært af lejeboliger. God adgang til Aarhus Universitet og flere IT-virksomheder.
Lisbjerg: Industriområde i transformation med fokus på bæredygtighed og innovation. Attraktivt for personer med grønne ambitioner og teknisk baggrund. Flere innovative virksomheder har base her, og boligudbuddet er stigende.
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Mere information om Århus
Hvis du er på udkig efter et job i Århus, er det vigtigt, at du sætter dig grundigt ind i, hvordan jobmarkedet fungerer, og hvor i byen du vil arbejde og bo. Vi har samlet en guide med alle relevante oplysninger om Århus, så du kan få et samlet overblik. Læs mere om Århus i denne guide: Din guide til jobjagt i Smilets By: Sådan lander du drømmejobbet i Århus.