Global Fleet Success Associate – Connected Solutions

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Brøndby

Do you want to be part of a global organization and involved with the development of the Nilfisk’s connected services and solutions?

Nilfisk is a leading global player within the professional cleaning industry with offices in more than 40 countries. We are currently undergoing a strategic transformation from a product-oriented manufacturer to a customer-driven global solutions partner, where investments in new technologies and the intelligent use of data will enable us to meet our customers’ demands more effectively.

Drive our global Connected Solutions

An important part of Nilfisk’s strategy is to digitize and connect our product offering to enable us to offer new digitized services and solutions. To continue this journey we have created a new position as Global Fleet Success Associate – Connected Solutions. In this role, you will become a member of the Service & New Business Models team, that drives the commercial agenda of digitally connecting our fleet of machines, in order to monitor and analyze their performance. We want to create real value by delivering actionable insights from data to our customers in cleaning. Now your experience is needed to ensure the fleet is connected, monitored with a happy customer at the other end. You will work closely with Product Managers and customers to determine business needs, processes and solutions. The position is located in the Nilfisk HQ, Brøndby (Greater Copenhagen).

Your responsibilities will include:

  • Global process responsible for “Connecting the Fleet”.
  • Monitor global performance of the connected fleet – including initiating proactive actions through regional/local sales and service support in all markets across the world.
  • Engage daily with DevOps team and Product Management to identify areas for improvement in the products and processes to increase customer satisfaction.
  • Customer access and account management for Connected Solutions (email reports, apps, web portals) with support from external partners.
  • Daily tracking and up-to-date record of Connected Solutions globally, ensuring all data is correct, and fleet insights reporting.

Proactive and Tech Savvy Consultant

We imagine you have a degree in Engineering (IT, electronics, mechatronics) or in Business Administration together with a high technology interest. You have 2-5 years of consultant experience or a similar position from the industry, in analyzing data, technical sales or a technical process role. A passion or working knowledge within IT-services, connected fleets and/or IoT would be a plus. You are fluent in English as you mostly will communicate in this language. Additionally, you have outstanding Excel and database skills.

On a more personal level you;

  • Are proactive, outspoken and have good stakeholder management skills.
  • Have a flair and interest for analyzing and you are used to monitor and analyze data.
  • Can link the consequences of your work with commercial impacts.
  • Create procedures that improve efficiency and pay attention to detail.
  • Are passionate and dedicated about leading and driving daily operations.
  • Can work independently and ensure high quality of deliverables.
  • Adapt to change positively and accept new procedures and ideas.
  • Maintain an optimistic outlook and remain calm during challenging situations.

Why join Nilfisk?

We offer a unique opportunity to take part in the transformational journey of one Denmark’s most well-known brands. You will become part of young, international and passionate team. You will work in an environment where own initiatives are appreciated and where you will receive trust from you manager to independently drive your projects.

Interested?

If this sounds like a good next step in your career, please apply no later than the 3rd of January 2021. If you have questions before that you are welcome to contact Morten Clasen, Head of Service and New Business Models, at +45 30563216.


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Brøndby.

Jobbet er oprettet på vores service den 14.12.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • Brøndby

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