IT System Manager

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Hillerød

Would you like to use your passion for managing IT systems to make a difference for people living with Diabetes and Obesity? Are you driven by complex challenges within different aspects of IT? Do you thrive in a dynamic work environment where two days are never alike? Then apply today as you might be the IT System Manager we are looking for to join the IT-team supporting our Device Manufacturing & sourcing (DMS) department in Hillerød . The position As IT System Manager, you will be working closely with a colleague responsible for the IT-system management and compliance activities for our measurement & validation area within production support. Some of your main focus include:
  • Working on the roll outs for the new affiliates as well as other system management activities and handling access request related to the system
  • Acting as single point of contact in case of issues, communicating with a diverse set of customers, users, service providers, managers to ensure incidents and service requests are handled with user satisfaction
  • Life Cycle Management (LCM) planning and mapping, and ensuring that all the documents for system management and good practice (GxP) are in place and renewed on a yearly basis, and making sure that the system is audit ready
  • Supporting end-users in all the incidents and requests (Service now ticketing) along with providing assistance in audits and for new users
  • Communicating to the relevant stakeholders regarding any changes or enhancement in the system and ensuring the right stakeholders are informed with regards to critical problems.
    • Qualifications To be considered for this position, we expect you to have:
  • A minimum of 3 years of experience in system Management with user access management
  • Knowledge of compliance documentation, audits, system management, as well as LCM process and tools
  • Vendor and stakeholder Management experience
  • Already worked on technical issues reported for the system
  • Fluency in English and Danish, both written and spoken.
    • It would be considered as a plus if you have already some experience with ticketing like Service now as well as with Enterprise infrastructure management. On a personal level, you are cooperative, with a customer-centric mind set, and thrive to have fun with your colleagues at work. You have an open mind, are willing to learn and you are structured and proactive in your work. You will never compromise on quality. To succeed you need to be able to keep calm and make choices in a busy work environment where the agenda changes frequently. You ask curious questions and can communicate on all levels of the organization. Last but not least, you possess excellent time management skills. About the department You will be a part of the Device Manufacturing & Sourcing IT Team, which is a highly skilled and experienced team. We praise ourselves for being a very diverse team of employees who are passionate about what we do and work together as a family, sharing knowledge every day. Our growing department consists of 13 people, and a handful of external consultants. We help the Production on day-to-day IT challenges in several departments, Moulding, Preassembly, Metrology, Quality Assurance. With an ambitious digital agenda, we wish to drive new IT initiatives in a dynamic working environment that supports a rapidly expanding production. Our team is in charge of operating and maintaining the IT & OT landscape of the production facility. Our tasks are very different from day to day, we upgrade servers and systems, we patch and do security updates, we maintain IT system and computerized equipment, we support the customers, participate in and drive projects and we digitalize the production site. Our overall and finest task is to keep IT in the best condition to avoid unplanned production stops. We will give you the opportunity to develop your personal and professional skills in a great resourceful environment with knowledge-sharing and close collaboration. The team is waiting for you! Working at Novo Nordisk We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease. Contact For further information please feel free to contact Associate Manager Jens Frederiksen at: [email protected] Deadline 4 June 2023. Please note that applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


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    Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

    Arbejdsstedet er beliggende i Hillerød.

    Jobbet er oprettet på vores service den 9.5.2023, men kan have været deaktiveret og genaktiveret igen.

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