Crew Operator

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København K

Do you aspire to work in an impactful role with high performance teams in managing and executing Maersk’s crewing strategy around cost leadership and operational excellence in a global environment?

Maersk Crewing is responsible for ensuring that over ’300 Maersk vessels’ flying various flags are always manned with competent crew while complying with various international regulations and company procedures.

Crewing operations are run out of Mumbai, Singapore and Copenhagen while supported by Marine People Teams based in Europe, India and the Philippines.

You will contribute as a high-performing member of the team responsible for carrying out assigned operational duties and tasks in the function of crewing operations.

You will also drive regular process reviews and improvement in the crew operations process.

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We offer


An exciting prospect with the world’s largest and most efficient vessel operator, part of a dynamic and international organization with the possibility to continuously apply and develop your competencies.

An opportunity to work in an international work environment in Maersk Fleet Management and Technology in a global environment.

In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

• Exposure to crew management related tasks and dynamic marine HR operations.

• Building a good multi-level network across the fleet.

• Enhancing coordination and communication skills especially with other departments or dealings with other companies such as local agents, suppliers, and Crew Managers.

In addition, Maersk Fleet Management and Technology offers a unique career opportunity for a high performing employee possessing the necessary skills and competencies.

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Key responsibilities


Reporting to the Crew Manager for Maersk, you will be based in Copenhagen.

You will be responsible for independent management of daily operational responsibilities pertaining to crew operations, including:

• Being responsible for planning assignments for Cadets, Junior Deck and Engineer Officers, as well as Electrical Engineers for Maersk fleet flying various flags.

• Planning, organizing, and monitoring activities related to crew request requirements of Maersk with reference to the E2E Crewing Business Process Guide.

• Plan crew changes and coordinate with concerned parties for its effective implementation.

• Working with Crew Operations team in other locations in ensuring that all Maersk vessels are manned as per requirement.

• Promptly ensuring compliance with Service Level Agreements, SOPs and Key Performance Indicators.

• Implementing selection, embarkation, and disembarkation procedures/flights as reflected in the SOPs and the accountability matrix.

• Updating crew data in the official database system (MAPS)

• Performance of responsibilities and tasks in line with what constitutes as good performance as per agreed satisfactory performance standards and metrics (e.g.Objectives and Key Performance Indicators or KPIs)

• Process efficiency, driving and contributing to regular process reviews to increase the efficiency of the team.

• Service delivery improvement, providing progress of the activities performed.

• Achieve customer satisfaction, reflecting in formal review channels such as the customer satisfaction survey and weekly meetings/performance review meetings.

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We are looking for


The ideal candidate must possess at least a bachelor's/college degree, Business Studies/Administration/Management combined with preferably 1+ years of experience specializing in manning/crewing or equivalent.

You:

• Possess a strong natural drive for results, excellent stakeholder management skills.

• Possess a proactive and positive attitude, enthusiasm and ability to cooperate in an always open and constructive manner.

• Can plan and execute in a structured manner, which is critical to succeed in the role.

• Can interact in an international setting as well as communicating efficiently in English, which is critical.

• Have good knowledge of Microsoft Office.

• Are a strong team player, adaptable to change, comfortable with ambiguity, self-motivated and enjoy delivering high performance.

We are looking for our new colleague to join us soonest possible, so please apply already today.

Please note that we will be reviewing applications on an ongoing basis and the role may be filled before last application date.

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Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i København K.

Jobbet er oprettet på vores service den 2.9.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • København K

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