Program Manager, Technology Partner Programs
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To do this, we need bright talents with a customer-centric mindset. Now is your chance to help manage, shape and deliver our partner programs within the technology partners area.
We are looking for an additional talent to be part of an agile cross-functional team to optimize and continuously develop the technology partner program for a higher value creation. Additionally, you will be in direct communicate with our technology partners to further administer, manage and track parallel requests for the acceleration of the Technology Partners through the journey. You will directly impact the experience of the partners globally.
The successful talent is passionate about technologies and partner program management from a systems and operations perspective, practical, and innovative, with ambitious problem-solving abilities and excellent communication skills in a fast-paced, dynamic and agile work environment.
Your Responsibilities
• Find innovative solutions to resolve customer pain points in relation to the program’s
systems and portals
• Present and communicate recommendations to various stakeholders
• Consult others and be the stakeholder for system and portal related initiatives
affecting the TPP
• Ensure GDPR compliance in the program, and program related activities.
• Manage the technology partner's progress in the program from onboarding to the
market
• Consult and activate the technology partner along the journey
• Ensure a smooth operation for the technology partner program and take care of
ad-hoc tasks
• Find innovative ways to resolve problems or issues, systematically and effectively
during the course of the program
• Maintain the TPP lifecycle and deliverables per technology partner to further
proactively identify opportunities to optimize tools and processes
• Manage communication across all stakeholders legal, sales and marketing and work
as a bridge among all to make sure our communication is effective among all
stakeholder
• Create, update and publish documents or processes
Expected Skills
• Excellent communication skills (written and verbal) to interact effectively and on
timely manner
• High proficiency in English, verbally and written, other languages are a plus
• Strong relationship building skills with customer centric mindset
• Strong problem solving with ability to follow processes and work efficiently
• Attentive to detail and organized
• Self-directed and ability to take necessary decisions
• Ability to prioritize high value activities and make appropriate balance between
quality and efficiency
• Very adaptive, open, and outgoing personality that is a team player
• Easily comfortable working in a fast paced-environment liaising between multiple
departments
• Proactive and not afraid of new challenges
• Comfortable with administrative activities
Even better if:
• Experience with Salesforce, Pardot, or other CRM systems
• Experience with legal documents/ language
• Excellent presentation skills
• Some experience with agile ways of working (SCRUM or other)
• Good with Microsoft Office 365 suite (e.g., Power BI, Power App, Excel)
• Good with Monday.com, Azure DevOps or alike
Requirements
Ideally you have a background or experience in the field of Business Administration, Channel or Technology Partner Management, combined with some understanding of hardware, software, and security solutions.
• Experience in an administration related role with proven skills in partner
management as well as understanding of the legal aspect of the partnership
• Program management skills with the proven ability to meet challenging deadlines and
professionally prepare, conduct, and follow up on partner tasks
• Bachelor’s degree, and preferably master’s degree
• Have a genuine interest in technology and technical products
• Preferably experience with one or more of the following industries: IT,
telecommunications, or security
• To match the rest of the team you possess: great interpersonal skills, a “win-win” mindset,
with the ability to build trust, and deliver on promises.
About the team
Join the technology partner services circle with individuals that continuously want to positively impact with a customer first approach – for Milestone Technology Partners and with Technology Partners.
At the core of the team are the team (1) Transparency and Openness (2) Respectful Communications (3) Supporting and helping each other and collaboration. With these, the team is guided and motivated to behave and perform purposeful actions to jointly reach established team goals.
These values help to cross team collaborate with multiple other departments in Milestone and strengthen the collaboration in a dynamic work environment. For that, the team is further guided by agile principles.
The team is located in Copenhagen and drives the technology partner program management as well as providing partner insights for a data driven relationship building.
Contact and application
Please apply at our website using the ”Apply” button.
We look forward to receiving your CV and Cover Letter written in English. If you have any questions, you are very welcome to contact Manager, Technology Partner Programs Melda Arikan at +45 5270 5409
If necessary, we set up an additional call to ensure you have just the right understanding of the job and your many opportunities. We would like you to start as soon as possible and therefore we interview candidates on an ongoing basis.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 14.2.2022, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- København
- Søndag den 06. marts 2022
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