Professional Services Lead to pioneering team

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If you know how to bring end-user and partner requirements into software development teams and you want to do it in a team set out to break new ground at the forefront of what is possible, this is your chance.
You will join a leading, global provider of video management software and be part of our innovative and entrepreneurial development team. Our mission is to harness the power of machine learning and democratize it within the realm of video data – and by doing so contribute to the future of Milestone. However, doing what we do comes with great responsibility, and for this reason it is crucial that you can stand 100% behind our agenda for ethical tech and responsible use of technology.
Facilitation and project management as the customers’ and partners’ ambassador
If you want to develop world-class software solutions, you need to know the end-users needs and wishes, and you need to have a close relation to the right technology partners. That’s where you enter the scene as the link between end-users and technology partners on one side and your project team on the other side. More specifically, you will facilitate the development of video analytics applications that address customer or industry specific use cases.
Facilitation and project management as the customers’ and partners’ ambassador
Your primary tasks will be to:
  • Facilitate development of new applications using video material from our leading video management software XProtect.
  • Oversee collaborative projects – schedule, budget, risks and statement of work.
  • Be primary contact for end-users and technology partners and onboard new partners.
  • Plan, coordinate, and participate in design sprint workshops.
  • Keep the overview of legal needs related to platform development – in collaboration with our legal department.
  • Author and maintain a playbook for successful outcomes including reusable processes and components.

    • Facilitate development of new applications using video material from our leading video management software XProtect.
    Oversee collaborative projects – schedule, budget, risks and statement of work.
    Be primary contact for end-users and technology partners and onboard new partners.
    Plan, coordinate, and participate in design sprint workshops.
    Keep the overview of legal needs related to platform development – in collaboration with our legal department.
    Author and maintain a playbook for successful outcomes including reusable processes and components.
    Ideally, your base will be our HQ in Copenhagen or our Madrid office but if you are the right profile, other options are possible. The majority of our customers are North America based, meaning you must be ready for working across time zones.
    Experience as customer focused project manager/facilitator
    We are looking for you that thrives on taking lead and identify and solve issues with business acumen and customer understanding. Whether you have 5, 10 or more years of experience is not that important, as long as you know how to navigate safely in a complex stakeholder landscape.
    Experience as customer focused project manager/facilitator
    Being a facilitator and link between people with very different professions you must be “bilingual” – having the ability to make yourself understood no matter the audience and setting. As part of an innovation team you must be able to make decisions without knowing the full picture. Additionally, your resume comprises:
  • Experience from a similar role that covers project management and facilitation.
  • Solid experience across planning, reporting, making presentations and related.
  • Solid experience from managing internal and external relations.
  • Some knowledge of agile development and motivation for working in an agile setup.
  • Intuitive communicator with fluent English skills both written and spoken.

    • Experience from a similar role that covers project management and facilitation.
    Solid experience across planning, reporting, making presentations and related.
    Solid experience from managing internal and external relations.
    Some knowledge of agile development and motivation for working in an agile setup.
    Intuitive communicator with fluent English skills both written and spoken.
    Your new team
    You will join approx. 10 good colleagues in a fast-growing and very international team that besides the engineering core counts profiles across marketing, sales and more. We all share an entrepreneurial mindset and a firm belief in that we can break new ground to the benefit of the world. We work on a foundation of trust, collaboration and flexibility.
    Your new team
    Contact and application
    Please apply at our website using the ”Apply” button.
    Contact and application
    If you have any questions, you are very welcome to contact Community Lead, Roland Harwood at +44 7811 761435.
    You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion.
    We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV.
    Additionally we recommend you not to add a photo in your resume/CV.
    We are looking forward to receiving your application.


    Information og data

    Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

    Arbejdsstedet er beliggende i København

    Jobbet er oprettet på vores service den 5.3.2024, men kan have været deaktiveret og genaktiveret igen.

    Rapportér
    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Øvrige
    • København
    Rapportér

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