Omnichannel Lead Nordics

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Udlandet

Job Description


People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda.

Are you looking for a patient-centric and innovation-oriented company to inspire you and promote your career? Join Takeda now.

We are currently hiring for a Omnichannel Lead Nordics in full-time.


The Omnichannel Lead is responsible for the deployment, -process and -execution for selected channels, provides support and ensures up-skilling of Omnichannel and remote engagement capabilities in the Region. He/she will collaborate with the colleagues in the COEs to simplify the Core Team Omnichannel transformation.

Your tasks in detail:

  • Localize international (EUCAN) Omnichannel Engagement offerings to fit Nordic and Core Team needs.

  • Establish agile working processes for OCE tools, channels, and solutions.

  • Develop capabilities around customer personas, customer- and user journeys to enable content personalization.

  • Provide LOC expertise regarding OCE tools such as SpotMe, Websites (incl. KAMPUS), Veeva Approved Emails/Engage, SFMC and other Webinar platforms.

  • Provide guidance, training, and framework regarding E-detailers and other relevant Omnichannel material in close collaboration with EUCAN.

  • Deploy and train on global tools, approve and manage local tools and ensure CRM integration (when possible).

  • Scout new OCE channels and bring best practices to live when relevant.


Your profile:

  • Extensive technical experience from working with OCE channels, i.e. Veeva Systems (CRM, Engage, AE etc.), Websites (Episerver and Techspa), Marketing Automation Software (SFMC or similar), SOME (social media)

  • Experience in the design, improvement and execution of complex plans and processes

  • Ability to manage complexity and new situations strategically and agile

  • Ability to effectively co-work with colleagues from different cultures, customs, and ranks, strong communication and influencing skills (listening and questioning)

  • Intrapreneurial self-starter - ability to work alone, excellent manager of self and others

  • Business fluency in English


Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at Takedajobs.com.

Diversity, Equity, and Inclusion

Takeda is committed to foster diversity, equity, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age or disability.

If you are interested in this opportunity, we look forward to receiving your application via our online tool!

Helsinki, FinlandAsker, Norway, DNK - Vallensbæk, Solna, Sweden, SWE - StockholmEmployeeRegularFull time


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 15.7.2021, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • Udlandet
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