Øvrige i Udlandet

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Udlandet

DescriptionExperience the power of a game-changing careerExperience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentCareer growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleWhat you will do in this roleAs a Customer Representative on our team, you will:- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
- Provide cover for other Agents in their absence, either within the same team or across teams
- To understand and comply with administrative duties including holiday, sickness and overtime
- To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfactionYour qualifications:Your qualifications:Concentrix is a great match if you:

- Are native or proficient in Danish and are fluent in English
- Have 1 year working experience in Customer Service
- Posses working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
- Have good disposition to work in a customer service environment
- Are able to take ownership and progress calls to resolution or to escalate call to resolutionIt will be a plus if you have:

- Experience in the automotive industry
- Have working experience with electric vehicles or possess your ownIt will be a plus if you have:
What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week permanent contract: Monday to Friday 08:00 to 18:00
- Salary 21 400 euros gross/year + up to 2000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classesWhat’s in it for you
Experience the best version of you!Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employerConcentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-003511-1-DENMARKRRQ24-003511-1-DENMARK


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 29.7.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Øvrige
  • Udlandet

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Statistik over udbudte jobs som øvrige i Udlandet

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Statistik over udbudte øvrige i Udlandet over tid

Dato Alle jobs som øvrige
22. november 2024 131
21. november 2024 128
20. november 2024 126
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1. november 2024 124
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