Platform Product Owner, Returns, E-commerce Logistics

Opportunity

Opportunity

Join E-commerce Logistics, one of the newest teams at Maersk, aimed at solving how brands handle e-commerce logistics from factory to sofa. As the Platform Product Owner for Returns, you will own the integrations that enables end-customers to return their online purchases and for brands to utilize those returns effectively. You will work in a team of product owners all with the shared mission of developing our global e-commerce delivery product (E-Delivery).

We offer

At Maersk, we are committed to an industry-defining digital transformation that will revolutionize trade. This is achance to have a major impact on the world economy, but also, on your career. With major personal responsibility, you will explore how returns can be not just table stakes but a competitive edge.

Maersk is organized in platforms and E-commerce Logistics is a newly started platform on the foundation of three acquisitions in 2021. You will work with one or more distributed engineering teams across several time zones. The role is mid-level – job level 4 of 9 in total – and you’ll be expected to drive development of new features in line with the product strategy and balance paying off technical debt.

This role is inherently cross-functional, and you will work closely, not just with engineering and UX, but also business development and the functional product owners at Maersk, who are instrumental in getting logistic products shipped.

You’ll be part of a larger platform team of up to 13 product owners and you’ll have the opportunity to learn from others and share your experience. You’ll work according to the Maersk 3P (Product, Process and Platform) Development Framework, which outlines how business product owners, platform product owners (you), UX and engineering teams collaborate in an elaborate version of scrum and using some artifacts like a future press release as known from Amazon.

A successful candidate will be highly diligent, able to work effectively across business, engineering and UX and able to deliver value to customers in fast iterations informed by real world learnings.

Key responsibilities

• Own and manage the Returns capability, part of the E-Delivery product
  
  
• Work with one or more distributed engineering teams
  
  
• Work closely with the business stakeholders to deliver the right product
  
  
• Work with the technology stakeholders to define the technology approach
  
  
• Manage the tech resource allocation to deliver business priorities
  
  
• Make smart trade-offs between time, scope and resources
  
  

We are looking for

• Ability to synthesize customer needs and insights and communicate the results with great clarity
  
  
• Demonstrated ability to deliver iterative value with UX and engineering using scrum
  
  
• Knowledgeable about how logistics power e-commerce
  
  
• Desire to work in a new team, where there are more questions than answers
  
  
• Ability to work across time zones and cultures in North America, Europe and Asia
  
  

Location: Utah (NA), Denmark, UK, The Netherlands, Spain or Portugal