Leading Technology Service Lead for Business & Institutional Technology – Application Maintenance

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Leading Technology Service Lead for Business & Institutional Technology – Application Maintenance
It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, we are shaping the digital transformation of banking to improve the services we deliver.
Interested in coming on the journey with us?

About this opportunity


Exciting Senior Leader position in the Application Maintenance division in a Global bank, managing daily operations for the Payments and Cash area in Business Banking.

You will be leading the global Technology Service for your area, working with innovative technologies and concepts across the bank, enabling a future core competitive environment. The bank is well on its digitalization journey, and the leader we are looking for will help push towards a DevOps and Site Reliability Engineering (SRE) approach.

As a Senior Leader, you will be expected to indirectly lead a team of highly skilled Technology Service lead’s in the Nordic / Poland, setting the direction, leading by values and ensuring we reach our strategic goals, enabled by coaching and motivation of your coleagues.

You will, as part of this role, be expected to travel to Poland at least once a month for a few days.

What you’ll be doing:

  • You lead the Payments and Cash area in Business Banking, and will be responsible for delivering a strategy followed by strong business result and driving Operational excellence.
  • Manage the interface to business technology stakeholders and processes including communication to foster alignment between business technology and Core technology.
  • Establish technology delivery plans with clear priorities and an overall execution structure, aligned with funding and capability resource plans.
  • Champion technology strategies and create awareness of technology trends and opportunities.
  • As a member of the Management team you will understand the underlying business drivers, and manage boundaries between your function and relevant part of the organisation.
  • Secure execution according to agreed budgets, KPIs and service level agreements.
  • Planning and optimisation of technology total cost of ownership for own business portfolio.
  • You will be working closely with the business – execution and development teams for your area, ensuring full alignment across the delivery chain.

The role is based in Denmark, Finland or Poland. We welcome you to an experienced team of leaders, that together work on re-defining banking in Financial Markets.

Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

Your preferred background:

  • Minimum of 3 years’ experience leading leaders
  • An IT technical background enabling the candidate to understand the technical context of the area
  • A degree in Engineering, Computer Science, or similar
  • Strong people, coaching and communication skills
  • Strong skills within transformation and project/programme management creating proven changes in complex financial environments
  • Customer centric mindset actively seeking value-creation opportunities through technology
  • Experience with Application Management, DevOps and/or Site Reliability Engineering
  • ITIL foundation and knowledge of processes preferably from working within financial services institutions
  • A by nature creative and innovative person with strong problem solving skills
  • Curiosity and interest on understanding and fulfilling business requirements

If this sounds like you, get in touch!

Next steps


You have until 30 August 2020 to send us your application. For more information, you’re welcome to contact [email protected].

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


Information og data

Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 13.8.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Produktspecialist
  • København
  • Søndag den 30. august 2020

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