Global Client Acquisition Lead
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The Job
Saxo’s mission is to democratize trading and investment; providing equal opportunities to access financial markets for all individuals. By leveraging on technology, we provide state of the art products and platforms as well as the critical information needed to navigate one’s own financial destiny. We call this the Saxo Experience. As Global Client Acquisition Lead, you will play an instrumental role in building and improving the SaxoExperience, particularly focused on the early stage of the client journey – driving Below The Line initiatives and projects to increase client acquisition.
Amongst others, you will be responsible for
Facilitating all BTL omni-channel campaigns globally related to converting leads to new trading clients, acquiring through referrals and winning back lapsed clients.
This include communication aiding leads/clients to finish applications, fund their account and understand how to get started using Saxo’s trading platforms and services - across all segments globally.
Analysing impact/engagement, evaluate findings and create the business cases around acquisition and win-back campaigns – both automated (continuous) and for ad hoc (one-off).
Identify ideal omni-channel compositions for different campaigns across email, SMS and Saxo’s Platform channels (Welcome Screens, Notifications & Push).
Optimize and implement changes to existing automated campaigns.
Develop and facilitate implementation of new automated campaigns globally.
Develop and facilitate execution of ad hoc campaigns in primary markets, and cascading initiatives to secondary markets.
Facilitate local deployment of campaigns across the various regions and languages in which Saxo operates.
Act as the link between Digital Engagement and primary stakeholders in HQ (Copenhagen), as well as locally.
Project manage the development of new campaigns and optimizations, which includes securing concept, copy, images, landing pages, etc. are being delivered by key internal stakeholders and control the timeline associated.
Meeting KPIs for lead to trading client conversion/client win-backs, conducting campaign reviews and optimizing based on these numbers.
Your Profile
- You have significant experience with Omni-channel communication within the financial world.
- You have worked with campaign-based lead-to-client conversion across multiple channels.
- You have a foundational understanding of the financial markets and the topics that are relevant for clients.
- You have a good eye for how campaigns should look and feel – across channels.
- You posses a strong drive and is eager to learn and adapt.
- You are structured and able to run multiple projects simultaneously.
- You have a proactive mind-set, competitive nature and a ‘can-do attitude’.
- You have strong interpersonal skills and are comfortable liaising frequently with colleagues globally.
- You are a strong team player with the ability to work well in a fast-paced and dynamic environment.
- If you have Experience from the trading and investment industry, it is highly advantageous.
- Strong written and verbal English skills is a prerequisite.
- Additional language skills is an advantage.
- You are located in Copenhagen area, Denmark.
We offer
We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo it is not about entitlement, it is about impact, no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become part of the Saxo family. We invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and team efforts. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
We offer good and competitive terms of employment.
Furthermore:
- Become a part of a dynamic, passionate and highly skilled team which include both commercial and technical profiles.
- Work with a highly developed tech-stack and extremely high quality data.
- Define, design and deploy sophisticated omni-channel campaigns in a global setup – including Welcome Screen Campaigns.
- Leverage Grade-A in-house content released in our platforms.
Saxo Experience Office (SXO) within Saxo Bank
The Saxo Experience Office department has the overall responsibility for the client journey and all client facing touchpoints across channels and platforms.
We ensure, in close collaboration with the rest of Saxo Bank, that our technology, scale and talented employees translate into great client experiences and profitable business. SXO is responsible for ensuring that we have living and breathing client engagement.
Part of SXO’s core focus is also on being sharp on client needs before we build new features or launch new projects across the Bank - by building prototypes, testing, understanding money making logic behind the offering and the go-to-market strategy before we build a new solution.
Sound interesting? - apply now!
Interviews will be conducted on an ongoingly basis – apply now – but no later than 15th of January 2021.
Information provided by applicants will be treated in strict confidence and will only be used for recruitment purposes.
Click on the link above to apply. We look forward to getting to know you better!
About Saxo Bank
We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.
As a fintech pioneer founded in 1992, we focus on clients, quality, speed of innovation and use of disruptive technology. Headquartered in Denmark, we employ more than 2,000 people across 60 different nationalities globally. We have offices in key financial centers around the world including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo and Paris. With our global footprint, you can impact how people trade financial markets worldwide.
Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that:
- Continuously strives to improve the Saxo Experience and exceed our clients’ expectations
- Always invests in the future
- Builds unrivalled platforms for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets
- Consistently wins the highest accolades for our platforms, products and service
So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
For more on our story, culture and identity, please read the Saxo Bank Foundation, written by our CEO and founder Kim Fournais.
Information og data
Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 23.12.2020, men kan have været deaktiveret og genaktiveret igen.
- Produktspecialist
- København
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