Project Manager, Support & Services, Lystrup or Søborg
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Søborg
Would you like to work with project management and service for mission-critical products and high-tech solutions? Join us and collaborate with dedicated and experienced colleagues across the organization to support our customers get the most out of their systems.
We learn and achieve success together
Operating in the aerospace, defense, and security sector, Terma supports customers and partners all over the world. In Terma Support & Services (TSS), Service Delivery we are currently 1 project manager, 3 service managers, 2 service contract mangers and 1 support manager responsible for managing after-sales activities. These include after-sales projects, service contracts, technical support, incidents, problems, warranty handling and delivery of spare parts, repairs, training and onsite services.
We are continuously developing our organization and evolving new services. Integrated Logistics & Support, ILS, is a method introduced within the US Defense domain to ensure supportability is considered and implemented into the design and development of products and solutions. We are currently developing a new service concept around ILS.
“Alongside our daily work with customer cases we continuously work with improving our processes and tools, so you will have plenty of opportunity to influence how we do things and put your ideas forward. As the department is based in both Lystrup and Søborg, and we are working closely with Terma colleagues all over the world we focus specifically on team spirit, helping each other and collaboration across locations, projects and tasks. It takes team effort to succeed,” says senior manager Inge Hald Andersen.
Manage projects and commercial engagement in the after-sales phase
In your work, you will have a coordinating role where you understand customer needs, apply structure to complexity and depend on colleagues and stakeholders to succeed. Your tasks will entail:
“There will be a steep learning curve, but you will quickly get to know our internal interfaces. You will run about a handful of diverse projects and incidents simultaneously, some independently, so you need to be able to priorities. But you will have experienced colleagues ready to help you settle into the job,” explains Inge.
What’s our company like?
We are an international company representing world class expertise, delivering complex and high-tech products. We value our colleagues and our meaningful contributions to securing people through advanced technology. During your onboarding in Terma you can expect a thorough introduction and training in our systems and processes, as well as a strong focus on teaching you useful new competences and further strengthening current ones, both professionally and personally. Our company culture is autonomous and engaging, and we acknowledge the importance of flexibility in a great working environment. On our different locations, we offer various social activities to bring all our colleagues together.
How to succeed in this position?
As a person, you are service minded and like interacting with customers. And you understand the necessity of coordination and follow-up to ensure that the activities are moving in the right direction and the customers are satisfied. In addition, you are a great communicator who can visualize and explain your input to people from different technical and cultural backgrounds.
It is an advantage if:
Any unanswered questions?
Feel free to contact Inge Hald Andersen, senior manager on +45 24843159 or [email protected] in case of any further questions regarding this position.
We look forward to receiving your application and CV. To ensure that your application will reach us and is properly processed, we only accept applications via www.Terma.com.
Application deadline: 2022-11-30
Applications will be processed continuously.
Bear in mind that candidates for this position must be able to obtain a security clearance by the Danish Defense Intelligence Service. This entails that candidates, as a minimum, have stayed within NATO/EU for the last 7 years only interrupted by short stays abroad.
The high-tech and innovative Terma Group develops products and systems for defense, non-defense and security applications, including command and control systems, radar systems, self-protection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry.
Terma A/S is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Belgium, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S.
We learn and achieve success together
Operating in the aerospace, defense, and security sector, Terma supports customers and partners all over the world. In Terma Support & Services (TSS), Service Delivery we are currently 1 project manager, 3 service managers, 2 service contract mangers and 1 support manager responsible for managing after-sales activities. These include after-sales projects, service contracts, technical support, incidents, problems, warranty handling and delivery of spare parts, repairs, training and onsite services.
We are continuously developing our organization and evolving new services. Integrated Logistics & Support, ILS, is a method introduced within the US Defense domain to ensure supportability is considered and implemented into the design and development of products and solutions. We are currently developing a new service concept around ILS.
“Alongside our daily work with customer cases we continuously work with improving our processes and tools, so you will have plenty of opportunity to influence how we do things and put your ideas forward. As the department is based in both Lystrup and Søborg, and we are working closely with Terma colleagues all over the world we focus specifically on team spirit, helping each other and collaboration across locations, projects and tasks. It takes team effort to succeed,” says senior manager Inge Hald Andersen.
Manage projects and commercial engagement in the after-sales phase
In your work, you will have a coordinating role where you understand customer needs, apply structure to complexity and depend on colleagues and stakeholders to succeed. Your tasks will entail:
- Stakeholder management; being able to navigate in an environment which can be complex
- Planning, execution and follow-up on project activities and budget
- Sharing lessons learned and implementing best practices in the daily work
- Creating process descriptions, building product knowledge and be co-creator of proposals
- Work with building new organizational capabilities
“There will be a steep learning curve, but you will quickly get to know our internal interfaces. You will run about a handful of diverse projects and incidents simultaneously, some independently, so you need to be able to priorities. But you will have experienced colleagues ready to help you settle into the job,” explains Inge.
What’s our company like?
We are an international company representing world class expertise, delivering complex and high-tech products. We value our colleagues and our meaningful contributions to securing people through advanced technology. During your onboarding in Terma you can expect a thorough introduction and training in our systems and processes, as well as a strong focus on teaching you useful new competences and further strengthening current ones, both professionally and personally. Our company culture is autonomous and engaging, and we acknowledge the importance of flexibility in a great working environment. On our different locations, we offer various social activities to bring all our colleagues together.
How to succeed in this position?
As a person, you are service minded and like interacting with customers. And you understand the necessity of coordination and follow-up to ensure that the activities are moving in the right direction and the customers are satisfied. In addition, you are a great communicator who can visualize and explain your input to people from different technical and cultural backgrounds.
It is an advantage if:
- You have a technical foundation.
- You have a few years of experience dealing with customer needs.
- You have experience with professional project management through an outcome-based perspective which could come from agile frameworks and tools.
- You have a commercial mindset and are able to convert customer needs into value propositions.
- You master stakeholder management.
- You are fluent in both Danish and English.
Any unanswered questions?
Feel free to contact Inge Hald Andersen, senior manager on +45 24843159 or [email protected] in case of any further questions regarding this position.
We look forward to receiving your application and CV. To ensure that your application will reach us and is properly processed, we only accept applications via www.Terma.com.
Application deadline: 2022-11-30
Applications will be processed continuously.
Bear in mind that candidates for this position must be able to obtain a security clearance by the Danish Defense Intelligence Service. This entails that candidates, as a minimum, have stayed within NATO/EU for the last 7 years only interrupted by short stays abroad.
The high-tech and innovative Terma Group develops products and systems for defense, non-defense and security applications, including command and control systems, radar systems, self-protection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry.
Terma A/S is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Belgium, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S.
Information og data
Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Søborg.
Jobbet er oprettet på vores service den 4.11.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Projektleder
- Søborg
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