Sales Support Specialist
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Frederiksberg
Georg Jensen is looking for an experienced and service minded Sales Support Specialist to join the Customer Service & Sales Support, B2B team at our beautiful HQ in Frederiksberg, Copenhagen. You will report to the Team Lead, Customer Service & Sales Support, B2B.
Georg Jensen has a leading market position in the high-end Jewellery market and premium Home market with distribution to the best retailers. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.
What we offer
We offer an exciting position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Our work environment is positive and dynamic with highly qualified colleagues in an international atmosphere. You will have great opportunity to influence the development and the nature of the position as well as create value for colleagues and business partners worldwide.
The role
The Sales Support Specialist will be point of contact for selected Key Accounts as well as the commercial team. The role is focused on strengthening the partnership between the Key Accounts and Georg Jensen by keeping a close dialogue and by optimizing the current workflows. The criteria for success in this position will be to support Georg Jensen’s overall business goal by delivering exceptional Customer Service with focus on exceeding customer expectations. In all aspects, the Customer Service team acts professionally and reflects the unique Georg Jensen position in the luxury goods market.
Your tasks and responsibilities:
Key Account Support
Sales Manager support
Other Tasks
Your Profile:
The ideal candidate has 3-5 years of experience in a similar role. Experience in a same industry is preferable.
The ideal candidate has the following competences:
Resumes:
We only accept resumes sent through the link. The resumé must be submitted no later than April 20, 2022. We will be performing interviews ongoing in the process and look to fill the position as soon as possible. We look forward hearing from you.
Contact:
For further information regarding the position, please contact Team Lead, Customer Service & Sales Support, B2B, Nicoline C Jensen at email [email protected]. We also recommend that you visit our website at www.georgjensen.com.
Place of work:
Georg Jensen Head Quarters, Sdr. Fasanvej 7, 2000 Frederiksberg
Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
We pride ourselves on our more than 1.200 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 1600 wholesale accounts globally.
Kilde: Jobnet.dk
Georg Jensen has a leading market position in the high-end Jewellery market and premium Home market with distribution to the best retailers. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.
What we offer
We offer an exciting position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Our work environment is positive and dynamic with highly qualified colleagues in an international atmosphere. You will have great opportunity to influence the development and the nature of the position as well as create value for colleagues and business partners worldwide.
The role
The Sales Support Specialist will be point of contact for selected Key Accounts as well as the commercial team. The role is focused on strengthening the partnership between the Key Accounts and Georg Jensen by keeping a close dialogue and by optimizing the current workflows. The criteria for success in this position will be to support Georg Jensen’s overall business goal by delivering exceptional Customer Service with focus on exceeding customer expectations. In all aspects, the Customer Service team acts professionally and reflects the unique Georg Jensen position in the luxury goods market.
Your tasks and responsibilities:
Key Account Support
- Keep overview of planned campaigns and promotions
- Order management including delivery updates and product availability
- Maintain and share product master data and information with key accounts
- Claim and return handling
Sales Manager support
- Update Sales Managers with delivery information and eventual changes of orders
- Support Sales Managers with product information and daily handling of accounts
- Support with new account creation
Other Tasks
- Develop and manage SOP’s
- Ad Hoc Support in Customer Service at peaks.
- Maintain customer master data and product information database
- Inform customers about news, changes, general info
- Troubleshooting and support to Customer Service and internal stakeholders
Your Profile:
The ideal candidate has 3-5 years of experience in a similar role. Experience in a same industry is preferable.
The ideal candidate has the following competences:
- Dynamic, energetic, proactive and structured
- Hands-on type of person, who strives for constant improvement
- Passionate about adding value to the business
- Ability to think innovatively and solution-oriented
- Strong numerical skills and an analytical mind-set
- Strong team player with a service minded attitude as well as being able to work independently in own area of responsibilities
- Ability to work well under pressure and deliver results on time in collaboration with the team
- Business proficiency in English and Danish with strong communication skills
- Solid experience user of ERP systems. Familiarity with Axapta is a plus
- Highly skilled MS Office user, especially Excel.
Resumes:
We only accept resumes sent through the link. The resumé must be submitted no later than April 20, 2022. We will be performing interviews ongoing in the process and look to fill the position as soon as possible. We look forward hearing from you.
Contact:
For further information regarding the position, please contact Team Lead, Customer Service & Sales Support, B2B, Nicoline C Jensen at email [email protected]. We also recommend that you visit our website at www.georgjensen.com.
Place of work:
Georg Jensen Head Quarters, Sdr. Fasanvej 7, 2000 Frederiksberg
Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
We pride ourselves on our more than 1.200 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 1600 wholesale accounts globally.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Frederiksberg.
Jobbet er oprettet på vores service den 5.4.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- Frederiksberg
- Onsdag den 20. april 2022
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