Partner Success Manager, Mono Solutions
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København NV
Mono Solutions is looking for a talented Partner Success Manager (PSM) to join our team in Copenhagen.
You will join our dynamic and rapidly growing software company serving thousands of small and medium sized businesses (SMBs) with our world-leading online digital presence platform in 30+ markets.
As a Partner Success Manager you will play a key role in the Sales Team. You will be responsible for managing Mono Solutions’ relationships with our reselling partners, primarily based in the DACH region of Europe.
ABOUT THE JOB
It is the responsibility of the PSM to drive customer adoption and success of new products, understand their business cadence to help increase sales success and maintain a strong consistent touchpoint with all contacts. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management experience.
The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.
YOUR RESPONSIBILITIES
WHAT WE EXPECT
IT WOULD BE AWESOME IF…
Good understanding or experience with web presence and technology
WHAT’S IN IT FOR YOU?
You will join our dynamic and rapidly growing software company serving thousands of small and medium sized businesses (SMBs) with our world-leading online digital presence platform in 30+ markets.
As a Partner Success Manager you will play a key role in the Sales Team. You will be responsible for managing Mono Solutions’ relationships with our reselling partners, primarily based in the DACH region of Europe.
ABOUT THE JOB
It is the responsibility of the PSM to drive customer adoption and success of new products, understand their business cadence to help increase sales success and maintain a strong consistent touchpoint with all contacts. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management experience.
The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.
YOUR RESPONSIBILITIES
- Being attentive to partner needs at all times and identify up-sell opportunities
- Being responsible for identifying key strategies for revenue acceleration and conducting Quarterly Business Reviews.
- Developing and executing partner success plans, as well as tracking and reporting on key metrics to ensure adoption and success
WHAT WE EXPECT
- 3+ years relevant work experience required
- Fluent in English & German with strong spoken and written communication skills
- BA/BS degree
- Proven availability to collaborate and build strong relationships with partners at a senior level
- Experience from web agency/SaaS account management, project management and/or strategy consulting
- Exception analytical and problem solving skills, including the ability to figure out how things should work, and to identify patterns and trends
- Familiarity with B2B marketing, sales processes and consulting best practices
- A positive, self-starter attitude and desire to exceed expectations at every opportunity
- Attention to detail, strong organization skills, and an absolute focus on quality of work
- Strong social skills
- Able and flexible to travel often (4-6 days a month)
IT WOULD BE AWESOME IF…
Good understanding or experience with web presence and technology
WHAT’S IN IT FOR YOU?
- A fast-paced, exciting and international work environment
- Awesome colleagues from 13 (and growing) different nationalities
- A competitive salary matching your skills and expertise
- Great catered lunch every day
- Team building events, social activities and Monthly Friday bars
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København NV.
Jobbet er oprettet på vores service den 21.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- København NV
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