Customer Onboarding Specialist – German speaking
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Odense M
Are you a proven Customer Onboarding Specialist ready to ensure our German customers a great onboarding together with a great team? Become part of our journey today!
ABOUT Cardlay
Cardlay is a Danish FinTech company founded with a clear purpose:
We want to drive effortless corporate spend by making it easy for businesses to handle cards, payments, and expenses. We believe it should be digitized, intelligent and effortless. Who wants to spend time doing boring paperwork, no one!
Become part of a journey with a global vision, working with some of the world’s largest strategic players within payment innovation.
WHAT YOU WILL GET
As a Customer Onboarding Specialist you will be responsible for ensuring customer satisfaction in our German speaking regions, from onboarding and all the way to enablement. You will act as a trusted adviser and help drive deep, transformational value and create loyal customers to our platform and products. You will work mainly from our Odense office but will have occasional trips to our Copenhagen office. You will report to the Customer Success Manager, will be a key member of the commercial team, and will work closely with both external partners as well as Sales, Marketing and Learning across Cardlay.
YOU WILL BE RESPONSIBLE FOR
YOU WILL ROCK THIS ROLE IF YOU
WE’VE GOT YOU COVERED WITH GREAT BENEFITS:
We want all our team members to feel valued everyday. Hit apply, even if you don’t tick all the boxes. We see people as the fundamental pillar of our success, therefore we invest into personal growth and skill development of everyone. We are visionary and one of the fastest growing Fintechs in the world, despite that we distinguish ourselves through a unique combination of innovative entrepreneurial atmosphere paired with great professionalism and self-responsible work.
We encourage people from all backgrounds to apply regardless of race/ethnicity, religion, nationality, gender, sex, socio-economic status, culture or belief.
Go ahead and hit “apply” and upload your resumé, application and other relevant information through our HR system.
Any questions about the position can be directed to our Head of Talent Acquisition:
Henrik Steffensen Telephone: +45 26 77 40 20.
Application deadline: As soon as possible.
Kilde: Jobnet.dk
ABOUT Cardlay
Cardlay is a Danish FinTech company founded with a clear purpose:
We want to drive effortless corporate spend by making it easy for businesses to handle cards, payments, and expenses. We believe it should be digitized, intelligent and effortless. Who wants to spend time doing boring paperwork, no one!
Become part of a journey with a global vision, working with some of the world’s largest strategic players within payment innovation.
WHAT YOU WILL GET
As a Customer Onboarding Specialist you will be responsible for ensuring customer satisfaction in our German speaking regions, from onboarding and all the way to enablement. You will act as a trusted adviser and help drive deep, transformational value and create loyal customers to our platform and products. You will work mainly from our Odense office but will have occasional trips to our Copenhagen office. You will report to the Customer Success Manager, will be a key member of the commercial team, and will work closely with both external partners as well as Sales, Marketing and Learning across Cardlay.
YOU WILL BE RESPONSIBLE FOR
- Develop, maintain and grow relationships with our german speaking customers
- Consult, advise and coach customers including giving feedback as part of deliveries
- Key stakeholder engagement and management
- Build and maintain our customer success and activation toolbox, including customer relationship management, user journey activity flows and engagement and user training
- Distribute guides, brochures, manuals and hand-out to our customers
YOU WILL ROCK THIS ROLE IF YOU
- Are experienced in customer service or similar “trusted partner” within B2B
- Got experience from another tech company and consider yourself tech savvy
- Are fluent in written and spoken German (C1 level) and English at a negotiation level. Another 3rd language will be an advantage.
- Got experience with upselling and after sales activities is a plus
- Are driven by nature, you see opportunities and follow your projects to success
- Are comfortable making independent decisions while being a part of a team
- Thrive in a fast-paced culture
- Challenge yourself and people around you to initiate mutual best practices
WE’VE GOT YOU COVERED WITH GREAT BENEFITS:
- Company card - Avoid out-of-pocket expenses with your own company card
- Pension + health insurance - Don’t worry! We’ve got you covered
- Work/life balance - Flexible work hours and locations
- Catered lunch and free drinks - Enjoy a great meal, snacks, soft drinks, coffee, and tea
- Continual education & career opportunities - Education and courses opportunities
- Employer wellness - Enjoy the many benefits of free massage therapy
- Salary to be negotiated
We want all our team members to feel valued everyday. Hit apply, even if you don’t tick all the boxes. We see people as the fundamental pillar of our success, therefore we invest into personal growth and skill development of everyone. We are visionary and one of the fastest growing Fintechs in the world, despite that we distinguish ourselves through a unique combination of innovative entrepreneurial atmosphere paired with great professionalism and self-responsible work.
We encourage people from all backgrounds to apply regardless of race/ethnicity, religion, nationality, gender, sex, socio-economic status, culture or belief.
Go ahead and hit “apply” and upload your resumé, application and other relevant information through our HR system.
Any questions about the position can be directed to our Head of Talent Acquisition:
Henrik Steffensen Telephone: +45 26 77 40 20.
Application deadline: As soon as possible.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Odense M.
Jobbet er oprettet på vores service den 10.8.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- Odense M
- Fredag den 30. september 2022
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Statistik over udbudte sælgere i Odense M over tid
| Dato | Alle jobs som sælgere |
|---|---|
| 23. november 2024 | 1 |
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| 21. november 2024 | 1 |
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