Nordic Assistant Team Manager in Brussels, Brussels, Belgium (NORDICBRU)

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Udlandet

DKR are delighted to be working with a global name within the Fashion industry and are in search of a Nordic speaking Supervisor/Assistant Team Lead for their Shared Services Centre in Brussels.

Within this role you'll be supporting the Team Manager to oversee, organise, and coordinate a team of Client Advisors by supervising and monitoring calls, acting as a liaison agent between the Team Manager and the Client Advisors, ensuring that set objectives are achieved, motivating and coaching people, and handling client complaints when needed. In the absence of the Team Manager, the Assistant Team Manager will take over the management of the team.

You'll play many different roles in this position including

  • Team Management/Development
  • Client and Business Development
  • Planning and Operations

Requirements

  • Significant management experience in a Call Centre or service centre environment, ideally within the luxury industry
  • Experience with forecasting volume and schedule generation
  • Proven comfort/experience communicating and influencing across job levels with both internal and external partners
  • Demonstrated ability to deal with ambiguity easily, solve for both service level problems and the challenges of minute-to-minute change
  • Strong Interpersonal skills and ability to provide feedback in a constructive and professional way
  • Eligibility to live & work in Belgium

Languages

  • Very good level of written & spoken English & Swedish, Finnish, Norwegian or Danish

Offer

  • Perm contract
  • Relocation support
  • Extremely Competitive base
  • Annual bonus
  • Various other benefits (available upon request)
  • Mobile phone, laptop, private instance
  • 25 days holiday

Contact for more information about the job

[email protected]

Application

https://www.toplanguagejobs.com/Top-Language-Jobs/General-Top-Language-Jobs-jobs/Nordic-Assistant-Team-Manager/Details/10704523

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 28.1.2021, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Sælger
  • Udlandet
  • Torsdag den 25. marts 2021
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