Danish Speaking Travel Consultants with GDS experience – Night shifts, Benalmádena-Málaga, Spanien

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Udlandet

Are you motivated to provide the best customer experience and find solutions? Do you also have at least 2 years’ travel industry experience? Then we have the perfect role for you in Malaga.

We are looking for experienced travel advisors to represent a multinational company in the travel industry.

As part of our team, you will receive ongoing training and feedback to be able to strengthen your career in the travel industry. We will offer a stable project, an attractive salary package.

The project is open 7 days per week and the team will be working 8 hours per night, 5 days per week between 2200 and 0800.

This role is of great importance as you will be our customers' first contact when they call us, and you will therefore be responsible for ensuring that we provide a world-class customer experience. Your main tasks will involve answering emails, messages, and phone calls from B2B customers around the world, and assist customers in finding solutions to ensure that their bookings and re booking's go as smoothly as possible.

As a person, we are happy to see that you have a positive attitude that helps you handle tricky customer challenges. You have experience from the travel industry, and you can easily turn a problem into a flexible solution. We request that you have at least 2 years of experience working with a Global Distribution System (GDS), preferably Amadeus. It is an advantage if you have experience of e-ticketing.

You will be sitting in our new office in Benalmádena-Málaga, where we have room for 800 colleagues. As our new colleague, you will experience a professional work environment with a focus on community, development, and diversity.

We can offer you:

  • Attractive salary package
  • Paid education
  • Professional challenges and career opportunities in customer service
  • A modern and international work environment
  • WebHEALTH program initiative
  • Spanish contract with all benefits

Your qualifications:

  • You speak and write Danish at a very good level
  • You will have good command of written and spoken English as this is our business language.
  • You have at least two years' experience in GDS
  • You have experience in the travel industry
  • You have knowledge in e-ticketing
  • You are used to working with MS Office/Teams on a daily basis.
  • You have a good communication and listening ability
  • You are solution-oriented
  • You are positive and motivated as a person

Start 28.04.2021.

Location is Malaga.

Full-time, 39 hours per week.

Are you the one we are looking for?

If you recognize yourself in the description above and you want to be part of our travel team, send in your CV (in English) with your experiences and skills today.

Please note you will be required to complete a short test on Amadeus as the first stage of the recruitment process.

Flere informationer:

Nichola Macey, Talent Sourcing Strategist, +34 68254 3641, [email protected]

Ansøgning:

https://webhelpspain.teamtailor.com/jobs/1059014-danish-speaking-travel-consultant-with-gds-experience-night-shifts?promotion=204385-trackable-share-link-eures

(ism EURES Malaga)

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Making business more human for the world’s most exciting brands

We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp believes that Emotional Intelligence creates a lasting impact, and their skill in marrying a differentiating human touch to the right technology is what makes a real difference for their clients.

By choosing Webhelp they access the passion and experience of 50,000 game-changers from more than 140 locations in 36 countries. Each one determined to bring their own intelligence, empathy and experience to the table every day. Webhelp invests in people and the environment they work in, because they know that when people thrive, it has a powerful impact on them, their customers and on their partners’ business.

Webhelp believes that making business more human leads to a better customer experience - and a healthier bottom line.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position.

Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.

More information can be found at www.webhelp.com

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.

EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.

http://www.eures.dk eller http://www.europa.eu/eures

Følg os på Facebook "EURES Danmark"

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 28.1.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Udlandet
  • Torsdag den 25. marts 2021

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