Customer Success Advisor - Spanish-Speaking
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København K
The Company
Digital marketing is an effective way to grow your business and, at Cobiro, we feel it should be accessible for everyone - not just for experts!
We’re using AI and Machine Learning to plan our customers’ business success from scratch and guide them through fully-fledged marketing campaigns across Google and Facebook. Small businesses have enough to think about – digital marketing doesn’t need to be one of them.
Today, Cobiro manages more than 1.7 billion keywords in over 50 languages and is run by an amazingly talented team of developers, online marketers and UX experts from all around the world (over 20 nationalities and counting!). We are now helping more than 60,000 happy businesses grow each and every day with better ads.
The Challenge
You will be joining a vibrant and collaborative company where great ideas are valued and implemented regardless of seniority or area of specialization. You will be working as part of a dedicated Customer Success team, helping the most important people, our customers.
At Cobiro we are leading the way in bringing the next generation of online advertising. We are growing more and more as a company and therefore we are looking to expand even more into the Spanish-speaking markets.
You will be responsible for handling inbound queries via chat and email providing a quick and effective response to issues, ensuring a high level of customer satisfaction. You will also be proactively helping our customers succeed in their online marketing and business via the Cobiro product.
The Tech
Our Tools: Our own Cobiro platform, Zendesk and our CRM, CAS
What you bring: Native-level Spanish skills (both speaking and writing), excellent customer service and the drive to go the extra mile for our customers, experience with using CRM systems and ticketing systems to log issues.
Bonus points if you have: Experience working with Google Ads, Facebook or Google Analytics. We also value good communication skills and a positive attitude.
The Perks
The Application Process
Kilde: Jobnet.dk
Digital marketing is an effective way to grow your business and, at Cobiro, we feel it should be accessible for everyone - not just for experts!
We’re using AI and Machine Learning to plan our customers’ business success from scratch and guide them through fully-fledged marketing campaigns across Google and Facebook. Small businesses have enough to think about – digital marketing doesn’t need to be one of them.
Today, Cobiro manages more than 1.7 billion keywords in over 50 languages and is run by an amazingly talented team of developers, online marketers and UX experts from all around the world (over 20 nationalities and counting!). We are now helping more than 60,000 happy businesses grow each and every day with better ads.
The Challenge
You will be joining a vibrant and collaborative company where great ideas are valued and implemented regardless of seniority or area of specialization. You will be working as part of a dedicated Customer Success team, helping the most important people, our customers.
At Cobiro we are leading the way in bringing the next generation of online advertising. We are growing more and more as a company and therefore we are looking to expand even more into the Spanish-speaking markets.
You will be responsible for handling inbound queries via chat and email providing a quick and effective response to issues, ensuring a high level of customer satisfaction. You will also be proactively helping our customers succeed in their online marketing and business via the Cobiro product.
The Tech
Our Tools: Our own Cobiro platform, Zendesk and our CRM, CAS
What you bring: Native-level Spanish skills (both speaking and writing), excellent customer service and the drive to go the extra mile for our customers, experience with using CRM systems and ticketing systems to log issues.
Bonus points if you have: Experience working with Google Ads, Facebook or Google Analytics. We also value good communication skills and a positive attitude.
The Perks
- A top-notch team of passionate and skilled colleagues who focus on creating quality solutions
- Training in Google Ads, Facebook Ads and Cobiro’s platform
- Lunch, snacks and Friday pastries to keep the hunger pangs away
- Monthly massages and haircuts
- Friday bars, 8 Ball Pool Tournaments, Summer and Christmas Parties
The Application Process
- Apply for the job by clicking “Apply Now”, attaching your CV and/or Linkedin account
- Receive a call from one of our lovely recruiters
- Meet with manager onsite
- Ace our online task
- Meet the manager and a member of the team
- Victory Dance!
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 11.2.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Softwareudvikler
- København K
- Tirsdag den 07. april 2020
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