[xxxxx] is looking an Onsite IT supporter

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Taastrup

Coop Trading A/S is looking for a Onsite IT supporter

We are seeking a positive and service minded Onsite IT supporter to join our Business Development team. Some key words for this position are solution oriented, communicating and excellent people skills.

About Us:
At Coop Trading, our purpose is to make a better everyday through leading Nordic private brands for 27 million Nordic consumers. As a key player in the Nordic purchasing landscape, we represent Coop in Sweden, Denmark, Norway, and SOK in Finland, negotiating Nordic agreements and innovating products for our Private Brands portfolio. This diverse portfolio encompasses both food and daily non-food items within our private brands, Xtra, Coop, and Änglamark.

With over 130 dedicated professionals, 9 in Valencia, Spain, and a network of trusted partners across the Nordic region, Coop Trading is a dynamic, responsible, and ambitious workplace. We work to challenge the status quo delivering the best and most innovative private brand products.

Our commitment to continuously create and develop our engaging and appreciative work environment is a cornerstone of our identity, reflecting our dedication to being an exceptional workplace.

Key responsibilities:
Your tasks are wide-ranging, but overall, you will work with the following:

  • Onsite PC, print, telephony, meeting rooms, support and setup
  • User support ("Can you just help with ..." inquiries)
  • Take care of various helpdesk emails (Coop Trading users, Suppliers, Coop/SOK national users)
  • User creation (both internal & external)
  • Super-Superuser on Coop Trading systems and engage with superuser groups on training
  • Qualify registration of incidents to our external IT partner and help with incident resolution
  • Updating guides and video guides for our applications
  • Asset management of PCs and telephones

As an Onsite IT Supporter, you will play a crucial role in ensuring that our organization's employees can effectively use software and hardware to carry out their daily tasks. You'll provide hands-on assistance, troubleshoot technical issues, and maintain essential IT operations.

About you:
You have experience in onsite IT support, and you want to develop further.

  • Experience: At least two years of experience in IT
  • Technical Knowledge: Deep understanding of operating systems, applications and current equipment
  • Relevant experience providing IT support services, computer services and network services
  • Must possess both Danish and English communication skills
  • Support of Windows PC and iPhones essential
  • Support on Apple Macbooks/iMmacs also a plus

You can recognize yourself in the following:

  • A "one step ahead" and ambitious mindset with a desire to make a difference and challenge the status quo to find efficient and optimal solutions in our ways of working
  • Excellent communication and interpersonal skills, ensuring that users are continuesly updated on their inquiry
  • Ensure speedy handling of incidents in high quality
  • A service minded approach to the tasks and customers
  • Ability to determine solutions for users (have an aptitude for problem solving)
  • Must be results-orientated and be able to work both within a team and independently

What we offer:

  • A compelling purpose to create A better everyday through leading Nordic private brands
  • A dynamic and inclusive workplace culture that values your well-being with great colleagues throughout the organization
  • A strong onboarding
  • Opportunities for personal and professional development and great influence on the development of the role
  • A favorable pension scheme and attractive employee benefits

We look forward to hearing from you and look forward to welcoming a new colleague to the team!

Place of work: Currently, our office is in Taastrup - however we are looking at new locations closer to Copenhagen.

Application deadline: No later than March 15th 2024. Applications will be reviewed continuously.

For further information, please contact General Manager, René Sandberg at phone number +45 27 77 25 14.

We want to create equal opportunities for everyone and ensure an efficient and fair recruitment process. It is therefore up to you whether you wish to attach an application letter and a photo.

At Coop Trading, we aim to create an inclusive and diverse environment, and we actively search for qualified candidates regardless of gender, gender identity, sexual orientation, ethnicity, religion, disability or age. You will be part of a diverse and inclusive company, where we see diversity as a strength.

Coop Trading is developing and sourcing products to make the everyday life better for 27 million Nordic consumers by leading Nordic private brands: Xtra, Coop, and Änglamark.

Denne jobannonce blev oprindeligt opslået på https://www.ofir.dk/
(Den originale annonce kan ses på: https://www.ofir.dk/showojob?ofirid=3e379dd2)
Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Taastrup.

Jobbet er oprettet på vores service den 15.2.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Softwareudvikler
  • Taastrup
  • Fredag den 15. marts 2024

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