Business Relationship Manager
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Hedehusene
Job Req Number: 58126
Time Type: Full Time
We offer you a challenging position where you can grow professionally and establish a wide network across an organisation that spans more than 80 countries, 75.000 employees and a world of career opportunities.
Join the Solutions IT Team as Business Relationship Manager
You will join Solutions IT, a dedicated part of Global IT providing services to the Solutions Division. Solutions IT is end-to-end responsible for all IT services delivered to the division in a global scale such as Core Applications WMS platforms, Automations, Warehouse IT Operations, Regional deliveries as well as IT Operational foundation services, delivered by other parts of the Global IT organization. The Business Relationship Manager will be part of the Innovation and IT Portfolio Management team and serves as the entry point for the DSV Solutions Division when it comes to IT development requests and overall service requirements.
As part of the team, you contribute to an environment of trust and efficient delivery between DSV Solutions and DSV IT. Your responsibilities will include:
Besides the above activities, you will prepare clear information and communication to stakeholders to align demands, set expectations and create transparency. You will do ad-hoc reporting and manage KPIs and handle critical ad-hoc tasks and escalations.
A strong academic record and experience from a large IT organisation
You have a background as IT Business Partner, Project Manager, Consultant or similar where you supported business processes, applications or were a part of M&A from an international company.
You are able to independently drive various tasks - and you are ready to tackle a steep learning curve and run the extra mile to deliver results. You take pride in living up to your promises, and your solid time management skills allow you to do so. Moreover, you know how to navigate in a large organisation, and your strong communication skills enable you to build successful relationships within Global IT as well as with the DSV Solutions organisation.
In addition:
Join a global IT organisation
Global IT is a growing and integral part of the operations of DSV, one of the world’s largest logistics providers. Together, we are around 2000 employees spread across various countries and regions all over the world, giving us a truly global presence.
Each day, we work to constantly achieve new breakthroughs and provide new intelligent products for our customers. We continuously utilise our knowledge and skills to enhance our technological capabilities, boost our position in the industry, and accelerate the growth and success of DSV. With talented teams, a booming innovation lab and technological portfolio, we offer our employees the chance to boost their careers by developing and exposing themselves to intelligent state-of-the-art technologies, implemented on a global scale across DSV’s vast international network.
At DSV, we play a significant role in global logistics operations as one of the world’s largest transport and logistics providers. Looking forward, we are on a mission to become a technological leader within our field, setting the standard for the rest of the industry.
Are you up for the challenge of making DSV an industry leader in technology? Then “Forward Your Career” and join us today.
Want to know more and apply?
We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Head of Solutions IT at +45 30931371.
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit DSV.com and follow us on LinkedIn, Facebook and Twitter.
Time Type: Full Time
We offer you a challenging position where you can grow professionally and establish a wide network across an organisation that spans more than 80 countries, 75.000 employees and a world of career opportunities.
Join the Solutions IT Team as Business Relationship Manager
You will join Solutions IT, a dedicated part of Global IT providing services to the Solutions Division. Solutions IT is end-to-end responsible for all IT services delivered to the division in a global scale such as Core Applications WMS platforms, Automations, Warehouse IT Operations, Regional deliveries as well as IT Operational foundation services, delivered by other parts of the Global IT organization. The Business Relationship Manager will be part of the Innovation and IT Portfolio Management team and serves as the entry point for the DSV Solutions Division when it comes to IT development requests and overall service requirements.
As part of the team, you contribute to an environment of trust and efficient delivery between DSV Solutions and DSV IT. Your responsibilities will include:
- Driving and owning the roadmap process for DSV Solutions applications – ensure updated and complete, according to process at all times
- During Vendor Selections, support DSV Solutions’ selection process and ensure involvement of relevant people in DSV IT to enable a smooth onboarding of the selected applications
- Driving incoming projects until handover to the IT operational organization, and work with relevant stakeholders to proactively understand future incoming projects
- Ensuring a full overview of inbound activities (incoming projects) and understand these (business objective and case, domain fit, proposed technology etc.)
- Responsible for giving input to the inbound process to ensure that the right gates are in place and that IT is represented where needed
- Keep an updated capability map (as is and to be) for Solutions to ensure right capabilities to match Solutions demands
- Establish, drive, and own SLA process for the Solutions Systems – understand customer needs, communicate expectations to customers, align SLAs across DSV
- During M&A transactions, the BRM is driving the synergy case, i.e., reporting, and timely voice needs for mitigations, to ensure fulfilment of the synergy case
- Supporting budgeting process, follow up financials and address items impacting the foreseen outcome
Besides the above activities, you will prepare clear information and communication to stakeholders to align demands, set expectations and create transparency. You will do ad-hoc reporting and manage KPIs and handle critical ad-hoc tasks and escalations.
A strong academic record and experience from a large IT organisation
You have a background as IT Business Partner, Project Manager, Consultant or similar where you supported business processes, applications or were a part of M&A from an international company.
You are able to independently drive various tasks - and you are ready to tackle a steep learning curve and run the extra mile to deliver results. You take pride in living up to your promises, and your solid time management skills allow you to do so. Moreover, you know how to navigate in a large organisation, and your strong communication skills enable you to build successful relationships within Global IT as well as with the DSV Solutions organisation.
In addition:
- You have a degree in business administration, computer science, engineering or a related field
- You have a ~5 years of work experience from a large IT department or similar (experience within the logistics industry is a preference)
- You have experience with project management
- You have experience with process optimisation and IT service delivery and are familiar with the software development lifecycle and agile ways of working
- You speak and write English fluently and have strong Microsoft Office skills, particularly data analysis (advanced Excel skills)
Join a global IT organisation
Global IT is a growing and integral part of the operations of DSV, one of the world’s largest logistics providers. Together, we are around 2000 employees spread across various countries and regions all over the world, giving us a truly global presence.
Each day, we work to constantly achieve new breakthroughs and provide new intelligent products for our customers. We continuously utilise our knowledge and skills to enhance our technological capabilities, boost our position in the industry, and accelerate the growth and success of DSV. With talented teams, a booming innovation lab and technological portfolio, we offer our employees the chance to boost their careers by developing and exposing themselves to intelligent state-of-the-art technologies, implemented on a global scale across DSV’s vast international network.
At DSV, we play a significant role in global logistics operations as one of the world’s largest transport and logistics providers. Looking forward, we are on a mission to become a technological leader within our field, setting the standard for the rest of the industry.
Are you up for the challenge of making DSV an industry leader in technology? Then “Forward Your Career” and join us today.
Want to know more and apply?
We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Head of Solutions IT at +45 30931371.
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit DSV.com and follow us on LinkedIn, Facebook and Twitter.
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Hedehusene.
Jobbet er oprettet på vores service den 7.10.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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