Area IT Lead
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København K
As an international business on a high-tech journey, we don’t just transport millions of tons of cargo. We’re leading a digital revolution in global trade, creating opportunities for millions of customers around the world through new technology, data science, and artificial intelligence. Growing your skills with Maersk means growing global trade and reinventing our industry. Where will your technology career move next?
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As an organization with a global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & backgrounds. We are committed to growing our people, and will provide you with opportunities that broadens your knowledge and strengthens your professional & technical skills.
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The role requires a confident, self-driven and organised individual with IT knowledge and experience in leading a customer centric team focused on proactive service management as well as solving IT related problems on the ground. Apart from service-mindedness and results-orientation, the role requires excellent communication and interpersonal skills. The role is a leader of leaders and takes responsibility for leading the Maersk HQ onsite support team and strengthening our business relationships within the Maersk HQ. The position is based in Copenhagen, Denmark.
Commitment and a “can-do” attitude are required to deliver a high level of service. The Area IT Lead will spend most of its daytime coordinating with local \ global teams and vendors to enhance the delivered end user IT services that meets headquarter users’ high expectations and demands whilst balancing technology, budget and innovation.
The Area IT Lead is a team player, able to function autonomously with minimum direct supervision and understand the value of supporting our colleagues, sharing their IT experience to constantly drive towards improving it. With such passion we will be able deliver a friendly and robust service to our business colleagues at all levels.
An excellent level and knowledge of English, both written and spoken, is also required to be successful in this role
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Technical Skills:
- Service Delivery Management (ITIL)
- IT operations and Infrastructure
- Cost Management
- Vendor Management
- Customer Service mindset
- Risk Management
- Business Analysis
- IT Standards, Procedures and Policies formulation
- Strategic Planning
- Stakeholder Management
- Ability to influence and persuade
- Negotiation and engagement skills
- Project delivery and timeline adherence
- Working experience of the latest standards in end user hardware
- Good understanding of end user devices and peripherals.
- Working knowledge of collaboration tools such as Teams Rooms, Video conferencing, IP Softphones, Teams Live Events.
- Microsoft office 365 (Word, Excel, Outlook, Access, SharePoint, Teams, Project, Visio) skills
Organisational Skills:
- Ability to lead self and others, and organise a constructive working day in conjunction with the rest of the team.
Management Skills:
- Previous experience of leading a team of technical engineers and service management leading is a must have attribute.
- Manage day to day escalations and complaints from high levels when received, ultimately focusing on their timely resolution.
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We offer
As an organization with a global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & backgrounds. We are committed to growing our people, and will provide you with opportunities that broadens your knowledge and strengthens your professional & technical skills.
Show More
Key responsibilities
The role requires a confident, self-driven and organised individual with IT knowledge and experience in leading a customer centric team focused on proactive service management as well as solving IT related problems on the ground. Apart from service-mindedness and results-orientation, the role requires excellent communication and interpersonal skills. The role is a leader of leaders and takes responsibility for leading the Maersk HQ onsite support team and strengthening our business relationships within the Maersk HQ. The position is based in Copenhagen, Denmark.
Commitment and a “can-do” attitude are required to deliver a high level of service. The Area IT Lead will spend most of its daytime coordinating with local \ global teams and vendors to enhance the delivered end user IT services that meets headquarter users’ high expectations and demands whilst balancing technology, budget and innovation.
The Area IT Lead is a team player, able to function autonomously with minimum direct supervision and understand the value of supporting our colleagues, sharing their IT experience to constantly drive towards improving it. With such passion we will be able deliver a friendly and robust service to our business colleagues at all levels.
An excellent level and knowledge of English, both written and spoken, is also required to be successful in this role
Show More
We are looking for
Technical Skills:
- Service Delivery Management (ITIL)
- IT operations and Infrastructure
- Cost Management
- Vendor Management
- Customer Service mindset
- Risk Management
- Business Analysis
- IT Standards, Procedures and Policies formulation
- Strategic Planning
- Stakeholder Management
- Ability to influence and persuade
- Negotiation and engagement skills
- Project delivery and timeline adherence
- Working experience of the latest standards in end user hardware
- Good understanding of end user devices and peripherals.
- Working knowledge of collaboration tools such as Teams Rooms, Video conferencing, IP Softphones, Teams Live Events.
- Microsoft office 365 (Word, Excel, Outlook, Access, SharePoint, Teams, Project, Visio) skills
Organisational Skills:
- Ability to lead self and others, and organise a constructive working day in conjunction with the rest of the team.
Management Skills:
- Previous experience of leading a team of technical engineers and service management leading is a must have attribute.
- Manage day to day escalations and complaints from high levels when received, ultimately focusing on their timely resolution.
Show More
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 7.9.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- København K
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Statistik over udbudte afdelingsleder i København K over tid
| Dato | Alle jobs som afdelingsleder |
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