Commercial Development Manager
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You’ll be part of an ambitious global team responsible for developing the ’New Store Concept’ for Pandora, ensuring that we surprise and delight our customers by delivering world class service and improved financial results. We are a cross-functional team leading the development of the New Store Concept. Valuing the diverse set of competencies that people bring to this project, we encourage different views, enabling us to develop innovative and high-value ideas and outputs. We have an inclusive and results oriented team atmosphere with a clear goal of moving the project forward at pace.
In this newly established role, you will be the key driver in developing and running the retail development and testing discipline across our global organisation. You will run multiple concept tests to validate the customer and store team response to different elements of ’the store of the future’ in selected key markets, and you’ll prepare for the full roll-out of our global new store concept in 2022. Further, you will:
- Lead, identify, test and implement commercial initiatives related to New Store Concept and the overall omni Consumer Experience
- Project manage and participate in cross-functional development tasks/projects related to New Store Concept and the overall omni Consumer Experience in Pandora
- Take a data and insights driven approach to identify and document improvement opportunities related to New Store Concept and the overall consumer experience including services & related offerings
- Manage ongoing relationship to key stakeholders in test markets and global office
- Lead specific workstreams and initiatives related to the development of New Store Concept
- Present outcome to key stakeholders such as Chief Commercial Officer, Chief Marketing Officer, Retail Excellence and Cluster Retail Teams
Strong, commercial professional with a passion for innovation, development and implementation
We imagine the ideal professional to be a strong communicator who is able to connect well with colleagues from all levels of the organisation – from store staff to global C-suite. You are curious by nature and seek to understand different viewpoints with great respect towards the individual. As a true commercial professional, you always put the consumer and the value of what we do first, and you understand how to bring tests to life in our markets and our stores. Furthermore, you have:
- More than five years of experience working within International Retail Management and/or Operations, Business Development and/or Management Consulting
- Excellent commercial skills and instinct with an ability to critically evaluate data, ensuring measurable commercial impact
- Passion for retail and consumer experience and a curious mindset
- Proven project management skills
- Ability to lead, partner with and influence a cross-functional team without direct management responsibilities
- Strong communication and presentation skills
- Preferably understanding of “the Pandora consumer” – either directly or from businesses with similar consumer segments
Additional information
Manager - Global Career Band 4
Application deadline: May 10th, 2021
Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:
Christian Lindholt Andersen
Global Recruitment Manager
+45 31 26 58 00
If you see yourself in the position and would like to become a part of Pandora’s future . We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 26,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 19.0 billion (EUR 2.5 billion) in 2020.
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 8.4.2021, men kan have været deaktiveret og genaktiveret igen.
- Afdelingsleder
- København
- Mandag den 10. maj 2021
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