IT Vendor Contract Manager

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Virum

Do you have solid experience with IT vendor- and contract-management? Do you understand how to combine business requirements with efficient IT solutions? Are you able to maintain the big picture while navigating in a dynamic and fast-paced environment? Then you might be the one we are looking for!

We are looking for a business-oriented IT contracts manager. This newly established position is a unique opportunity to have a massive impact and influence on how we handle vendor management as well as all aspects of daily IT support activities.

We are looking for a person that has analytical skills combined with technical understanding. It is furthermore important to have strong communication and stakeholder management skills to be able to coNNEct with line of business, as well as vendors and other external partners.

You will report to the Director of Global IT and be part of a team of 15 experienced IT professionals across Denmark and India, with whom you will work closely. We provide best in class IT project management and support, in close collaboration with our service provider and our local IT supporters in India and the US.

Your responsibilities include, but are not limited to:

  • Ensure timely deliverables according to our service level agreements with vendors through continuous evaluation of the collaboration, service delivery meetings, reporting etc.
  • Develop and maintain governance roadmaps and implement IT policies and procedures
  • Participate in the development of NNE’s IT strategy
  • Identify needs for re-negotiating existing contracts or entering new ones to fulfil the needs of our users
  • Effectively handle escalation issues from users that are not satisfied or when they are requesting non-standard services
  • Create new standard services, and support the transition from project-mode to normal operations
  • Have a constant overview of potential future challenges and initiate measures to take this into account
  • Build efficient IT procedures and ensure governance


Your Qualifications:

We are looking for a structured person who is comfortable in the role as negotiator and experienced in handlings contracts and vendors. You have the overview, confidence and communications skills it takes to provide clear-cut guidance – to both internal and external stakeholders at different levels. You work with a pragmatic attitude and, have a proactive approach to problem solving. In short – you get things done.

We expect that you

  • have a relevant degree with business administration and computer science or similar.
  • have at least 3-5 years’ experience working with IT contract management from either the vendor side or customer side or alternatively from a job as project manager within IT operations
  • have experience working with an outsourced delivery model and are comfortable working with ITIL processes.
  • you are analytical, and have sense for the small details
  • have skills in and interest for development of IT procedures and IT governance
  • are fluent in Danish and in English (written as well as verbal) as you will be working with international colleagues.


If you have any questions about the job, please contact Direvtor, Flemming Lund, +45 3079 8812.

Deadline of application is September 30th - We will invite to interviews on a running basis. Please note that we only accept applications submitted via our online system.


Information og data

Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".

Arbejdsstedet er beliggende i Virum.

Jobbet er oprettet på vores service den 17.8.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Afdelingsleder
  • Virum
  • Fredag den 01. oktober 2021

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