Senior Digital Strategy Manager

Opportunity

Job Title: Senior Digital Strategy Manager (Contract)

Professional Level – JL5

Location: Copenhagen, Denmark, and flexible within the UK (Remote work available)

Maersk are looking for an experienced Senior Digital Strategy Manager to be focussed on product strategy for a large portfolio of platforms and products.

As a Senior Digital Strategy Manager, you will be part of the Maersk.com business platform team. This team have accountability for customer-facing web and mobile channels. Maersk.com is the primary channel for customers who want to book ocean & logistics products with Maersk. It is used to attract new business, sell pay-as-you-go products, create self-service capability, and take payment from customers.

Our vision is to transform our digital proposition from a transactional ‘ocean’ focussed website to a simple, intuitive omni-channel experience facilitating personalised, integrated logistics solutions for our customers. To deliver this transformation for our millions of annual users, we are standardising processes, digitising the remaining offline journeys, and redesigning the customer experience.

You will join a talented team that is passionate about prioritising the needs of our customers, while delivering value for the business. You will ensure we keep solving hard problems, so our customers do not have to.  

About the role –

With significant personal responsibility, you will improve your industry knowledge and build the communication and commercial skills that are highly valued in customer-facing roles.

In this role, you will: 

• Be responsible for the implementation of our strategic priorities, ensuring that all product teams involved are prioritising and delivering to achieve that goal.
• Manage the roadmap and value realisation for one or more multi-disciplinary teams to iteratively deliver customer and business outcomes.
• Set measurable goals for your product, that roll up into our portfolio success measures and value drivers. Report against these monthly to demonstrate progress against stated benefits.
• Develop an expert understanding of customers’ needs and promote these in the delivery of your products, advocating the value of user-centred design to the wider business.
• Coordinate product development with other product teams to minimise risks and manage dependencies.
• Engage with users, customers and stakeholders through a range of channels to encourage awareness and use of your product.
• Be involved in a range of programme management activities, in support of the head of product, and play an active role in the Maersk.com product team sharing your learning and celebrating progress.

About you –

You are someone who:

• Proactively identifies new opportunities, is self-motivated to achieve goals and takes the initiative to make change happen.
• Demonstrates exemplary verbal, written and visual communication skills that you tailor to the needs of the audience.
• Comfortable engaging with a wide range of stakeholders from across the business, including senior leaders, representing the work of your team and demonstrating its contribution to overall company priorities.
• Has a proven track record of leading multi-disciplinary teams to successfully deliver products that scale from minimum viable product (MVP) to full digital maturity.
• Committed to delivering measurable results and confident interpreting data to make evidence-based decisions.
• Dedicated to understanding user needs and eager to learn about the diverse functions of the business, using your knowledge to make informed product decisions.
• Motivated to develop product principles, practices, and processes to allow teams to collaboratively build the right thing, the right way.

About Maersk -

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing - [email protected].

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].