Head of IT Support & Operations
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Skanderborg
Can you lead an ambitious team as they strive for true 24/7 support and operations in a company in rapid growth? Are you enthusiastic about working with implementing new digital solutions and maintaining IT systems in a fast-paced environment? Are you looking for a position, where you can accelerate your career within a company that strives to optimize the world's water and energy resources?
Become a part of our IT department in Kamstrup
Kamstrup is a Danish technology company and one of the world’s leading manufacturers of intelligent metering solutions. We experience significant demand for our products and have a strong focus on developing and producing intelligent metering solutions and services for energy- and water consumption. Our ambition is to transform meter data into insights that will help utilities optimize the production and distribution of energy and water.
With reference to our Head of Core IT Services, you will become a part of our internal IT organization that enable all Kamstrup employees in their daily work. Core IT Services is responsible for all internal IT support and operations of IT infrastructure and shared platforms. In the newly establish position as Head of IT Support & Operations you will be responsible for the two teams IT Support and Core Operations, with a total of approximately 20 employees. Together with the teams and our partners you will be responsible for continuing the journey towards 24/7 global availability of services to office workers, production as well as providing infrastructure for a number of customer systems.
A job that requires you to be on top of IT processes, tools and people management skills
As our new Head of IT Support & Operations, you will play a central role in ensuring high customer satisfaction in our support and operations deliveries. You will be responsible for daily activities and coordination with key stakeholders across Kamstrup as well as improving our IT services to ensure that we support the business in the best possible way.
In addition, your primary responsibilities will be:
• People management of the teams IT Support and Core Operations
• Plan and execute continuous improvements to processes and maintenance procedures
• Contribute to infrastructure planning and road mapping in Kamstrup’s IT organisation
• Process ownership of key ITIL processes and their implementation in the ITSM system
Personality matters
We expect you to have a strong customer-centric mindset and the ability to motivate and develop a team of highly skilled IT employees. You have a proven record within global support and operations, and you have the experience to implement a stable and global 24/7 support and operations set-up.
In addition, it is a requirement that you have:
• Minimum 3 years of leadership experience in a large organization with complex operations
• Strong experience with ITIL based IT support and operations management as well as the experience to ensure the right structure, tools, processes and competences to deliver IT support and operations globally
As a person, you are ambitious and see this position as an opportunity to further accelerate your career. You are able to work in a complex organisation and navigate with many stakeholders, deadlines and timelines. You posses strong communicative skills and you act as a problem solver by providing solutions for different stakeholders as well as looking for process improvements.
It is a requirement that you master English in writing and speaking. Danish will be an advantage.
We offer more than just a job
You will become a part of an international and innovative organization that strives every day to ensure the momentum and optimization of the world's water and energy resources. In the newly establish position as Head of IT Support & Operations, you will get the opportunity to further develop the Support & Operations teams to be a strong enabler for all Kamstrup employees.
We offer flexible working hours and numerous employee benefits at our Head Quarter, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Head of Core IT Services, Anders Kjær on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Become a part of our IT department in Kamstrup
Kamstrup is a Danish technology company and one of the world’s leading manufacturers of intelligent metering solutions. We experience significant demand for our products and have a strong focus on developing and producing intelligent metering solutions and services for energy- and water consumption. Our ambition is to transform meter data into insights that will help utilities optimize the production and distribution of energy and water.
With reference to our Head of Core IT Services, you will become a part of our internal IT organization that enable all Kamstrup employees in their daily work. Core IT Services is responsible for all internal IT support and operations of IT infrastructure and shared platforms. In the newly establish position as Head of IT Support & Operations you will be responsible for the two teams IT Support and Core Operations, with a total of approximately 20 employees. Together with the teams and our partners you will be responsible for continuing the journey towards 24/7 global availability of services to office workers, production as well as providing infrastructure for a number of customer systems.
A job that requires you to be on top of IT processes, tools and people management skills
As our new Head of IT Support & Operations, you will play a central role in ensuring high customer satisfaction in our support and operations deliveries. You will be responsible for daily activities and coordination with key stakeholders across Kamstrup as well as improving our IT services to ensure that we support the business in the best possible way.
In addition, your primary responsibilities will be:
• People management of the teams IT Support and Core Operations
• Plan and execute continuous improvements to processes and maintenance procedures
• Contribute to infrastructure planning and road mapping in Kamstrup’s IT organisation
• Process ownership of key ITIL processes and their implementation in the ITSM system
Personality matters
We expect you to have a strong customer-centric mindset and the ability to motivate and develop a team of highly skilled IT employees. You have a proven record within global support and operations, and you have the experience to implement a stable and global 24/7 support and operations set-up.
In addition, it is a requirement that you have:
• Minimum 3 years of leadership experience in a large organization with complex operations
• Strong experience with ITIL based IT support and operations management as well as the experience to ensure the right structure, tools, processes and competences to deliver IT support and operations globally
As a person, you are ambitious and see this position as an opportunity to further accelerate your career. You are able to work in a complex organisation and navigate with many stakeholders, deadlines and timelines. You posses strong communicative skills and you act as a problem solver by providing solutions for different stakeholders as well as looking for process improvements.
It is a requirement that you master English in writing and speaking. Danish will be an advantage.
We offer more than just a job
You will become a part of an international and innovative organization that strives every day to ensure the momentum and optimization of the world's water and energy resources. In the newly establish position as Head of IT Support & Operations, you will get the opportunity to further develop the Support & Operations teams to be a strong enabler for all Kamstrup employees.
We offer flexible working hours and numerous employee benefits at our Head Quarter, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.
If you have any questions about the position, please contact Head of Core IT Services, Anders Kjær on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.500 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Information og data
Denne ledige stilling har jobtypen "IT-chef", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Skanderborg.
Jobbet er oprettet på vores service den 1.11.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-chef
- Skanderborg
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