Student Worker, Technical Support
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København K
Copenhagen, Student Worker
Would you like to be part of a technically skilled Support team in an international company on an amazing growth journey? If yes, Siteimprove is growing, making the Technical Support team busier and busier. Therefore, we are looking for an energetic student to join our social team based in Central Copenhagen!
As a student worker in Support, you will get to work with a devoted and ambitious team in supporting engaged customers of the Siteimprove platform. You will get to develop and test out your technical skills, as well as contributing with new ideas and thoughts on the processes. Working hours are approximately 15 hours/week. You will report directly to the Senior Technical Support Manager.
Responsibilities
What We Require of You
What you’ll love about us
We also offer amazing perks!
Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy.
Would you like to be part of a technically skilled Support team in an international company on an amazing growth journey? If yes, Siteimprove is growing, making the Technical Support team busier and busier. Therefore, we are looking for an energetic student to join our social team based in Central Copenhagen!
As a student worker in Support, you will get to work with a devoted and ambitious team in supporting engaged customers of the Siteimprove platform. You will get to develop and test out your technical skills, as well as contributing with new ideas and thoughts on the processes. Working hours are approximately 15 hours/week. You will report directly to the Senior Technical Support Manager.
Responsibilities
- Handling support queries from customers
- Documenting new and/or improved support processes
- Dealing with various automated alerts related to customers’ accounts
- Assisting with ad hoc tasks
What We Require of You
- Excellent English communication skills, Danish not a requirement
- Enjoys resolving problems and helping customers
- You are tech-savvy and easily navigate IT systems
- You are detail-oriented and structured
What you’ll love about us
- Siteimprove is a Danish founded multinational company with over 500 employees worldwide. In addition to our headquarters in the heart of Copenhagen, we have offices in Minneapolis, London, Berlin, Vienna, Amsterdam, Oslo, Sydney, and Toronto, and our customers are spread across North America, Europe, and Australia.
- Even though we’ve been growing rapidly since our foundation back in 2003, we’ve maintained our entrepreneurial spirit and strong feeling of togetherness. Read more about the Siteimprovers and our inclusive and global work hard, play hard culture in this section. Read more about our values & culture here: https://careers.Siteimprove.com/culture/
We also offer amazing perks!
- Great and Inspiring Company Culture. We are passionate, innovative and people-centric. Consistently named as a great place to work across the globe.
- Amazing Kitchen Staff. Our celebrity head chef and his kitchen staff cook delicious lunch for us every day. There’s always cake on Fridays and on special occasions and celebrations (which, luckily, is quite often). Naturally, we offer free coffee, free sodas, and free fruit ad libitum. Opportunity to buy food to take home at extremely reasonable prices.
- Outstanding Office Location. We are located in the heart of Copenhagen in a beautiful building sometimes referred to as “the Palace” by our employees.
- Own Friday Bar. On the top floor, we have our very own Friday Bar with quality beverages. In the summer, we may take the party to our cozy courtyard for barbecuing in the sun.
- Fitness Facilities. We have our own free-of-charge fitness room available to all employees at all times. Pulse and strength classes every week. We also have yoga once a month.
Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy.
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 27.12.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- København K
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