Support Engineer - EMEA

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København K

About the role:



eOne is an established company with a start-up attitude and we are growing. We have an open position for a Support Engineer to join our EMEA team. We are agile and make decisions quickly, we work hard and pride ourselves on being creative and delivering only the best quality software. You will have the chance to actively participate in the development of eOne Solutions across the EMEA region, work with international brands from all over the world, and create a lasting impact by being a technical lifeline to our customers and partner channel. If you need to be micro-managed this is not the role for you. You will want to work with eOne because;

  • This is a fun, energetic place to work
  • You will never be bored and always be busy
  • Every person is expected to contribute to our success
  • You want to have an impact on our 20,000 customers
  • You are happy to work autonomously
  • We work hard, but also know how to celebrate our success
  • Hours can be flexible for the right person and the right role

What you will do



  • Become an expert on eOne products
  • Respond to telephone, email communications and tech support tickets from our technology partners and customers
  • Update the eOne support system in our CRM, the eOne knowledge base, and other eOne systems as required.
  • Work closely across departments to provide the best customer experience
  • Collaborate closely with the EMEA Sales team and US Support and Product Management teams

What you have



  • A technical degree at the University level
  • Passion to work in the High-Tech industry
  • Eager to learn and enjoy an ever-changing environment
  • Excellent communication and cross-functional teamwork skills
  • Ambition and willingness to go the extra mile
  • Available immediately or within a reasonable time period
  • Experience with more than one of the following Business Applications: Microsoft Dynamics ERP (GP, NAV, Business Central, AX/D365 F&FSCM), Microsoft Dynamics 365/CRM, Salesforce, HubSpot, Shopify, NetSuite, Xero or Zendesk
  • Technical Troubleshooting skills
  • JavaScript/.NET programming skills
  • SQL server and data management
  • Data Integration experience with online/cloud applications
  • Accounting knowledge
  • Fluency in English, multi-lingual a plus
  • A valid EU work permit or ability to qualify for one

What we offer

  • Competitive starting salary
  • Laptop and other equipment
  • Guidance and training from highly experienced colleagues who are known in the Microsoft industry.
  • The chance to be part of a diverse international team within the EMEA region.
  • Responsibilities that will help you learn and expand your skillset.

We understand that not everyone is the perfect candidate – so even if you do not have the perfect experience but you feel you will be a good fit for this position, please apply explaining why we should interview you in your cover letter. Diversity in our team is extremely important for our company.

About eOne Solutions

eOne Solutions is a leading author of innovative solutions for Microsoft Dynamics 365 CRM, Business Central, GP, NAV and Salesforce.com. We’re a collaborative and solution-focused team, dedicated to helping our customers and partners achieve superior outcomes and do business the smart way.

eOne has a great name in our market. With 20 years’ experience we have 20,000 happy customers for you to use as references. We are looking for an entrepreneurial self-starter who likes technology. You will be a key part of the growth strategy of a company that knows how to work hard but also knows how to celebrate success.

We are interested in hiring locally and from the expat community. Once your schooling is completed, if required, we can provide work permits for the right candidate who is interested in a long-term career at eOne Solutions.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København K.

Jobbet er oprettet på vores service den 24.9.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • København K
  • Torsdag den 18. november 2021

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