Student part time IT Supporter

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Studiejob - København K

Would you like to use your IT knowledge in an international organisation that is always looking towards the future and never fears the cutting edge? Come and join Better Collective - We are now looking for one IT Support Assistants that want to join a friendly & international work environment.

About the role
As our IT Support Assistant, you will join our IT team in Copenhagen of three, where you will be responsible for managing reported IT tickets and incoming support requests from end users. You get to build your IT toolbox and stay up-to-date with all support processes, best practices and new technologies, supported through daily knowledge sharing with your team members.

Your main responsibilities


  • Handle incoming tickets from end users.
  • Hardware administration – you receive, set up and manage laptops, printers and more, ensuring no lost time for new hires and transfers and timely retrieval of hardware upon end of employment.
  • End-user administration – you align user account parameters to match internal standards.

Who you are

  • You are preferably studying a field of IT that will help you gain insight into real-world challenges or you have a natural flair for service and a big interest in the practical world of IT.
  • You should be feeling at home with Windows and Mac.
  • You speak and write English effortlessly, as you will work in an international environment with different cultural backgrounds.
  • You possess the ability to explain IT concepts in simple words.
  • Most important - you have a drive and desire to challenge yourself and learn.


What makes you a great match
We want the best people in our team and we believe that the following traits and experiences are important for becoming successful in this role as IT Support Assistant and it is the basis upon which we assess candidates. However, we acknowledge that talent takes many forms so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.


What do we offer you

A unique and attractive opportunity to become part of a company unlike any other. Better Collective is a dynamic, creative and fun place to work. Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow and a place where you are given all the responsibilities you think you can manage.

  • Flexible working hours which supports a healthy work-life balance.
  • Private health insurance.
  • A varied everyday life in a fast-paced international business.
  • A lot of great office perks such as lunch, snacks, gym, social events etc.
  • A professional yet casual working climate with very skilled, passionate and fun colleagues you can imagine.
  • Weekly working hours are expected to be 15-20 hours, from our HQ in Toldbodgade, Copenhagen. We will of course be flexible regarding working hours during exam periods etc.


Your way to BC

Please note that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible. We use English for all our internal communication to keep everyone on the same page; please submit your application and resume in English unless otherwise stated above. If you want to know more about the job, feel free to contact Head of IT, Martin Andersen; [email protected]. We look forward to receiving your application.

About us
We are a global sports betting media group headquartered in Copenhagen, with offices around the world and more than 1000+ employees. Our mission is to make sports entertainment more engaging and fun. We want to make sure that our users are better suited to navigate the iGaming world. Through our products and services, we will create a more transparent and trusted business. We are a dynamic, energetic, and diverse workplace, encouraging an open and informal tone, strong unity, and high ambitions.


It is better to be equal - We are an equal opportunity employer and diversity is what gives us the little extra we need. We believe diverse teams help us make better products. We hire for cultural growth and welcome people of all genders, ethnicity, ages, stories, nationalities, religions, and backgrounds.


Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København K.

Jobbet er oprettet på vores service den 31.5.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • København K
  • Torsdag den 15. juni 2023

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