IT Support Trainee

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Elev - København Ø

Are you passionate about providing professional user support to your colleagues? And would you like to become part of a dynamic IT team in a growing international company?

Then you could be our new IT Support Trainee at DFDS – an exciting workplace with diverse tasks, great colleagues and opportunities for professional development and influence on own responsibilities.

Be part of the movement- and play your part

As our new trainee, you will become part the IT support department in Denmark where you will join an experienced team of 6 employees who take pride in ensuring that everything IT-related runs correctly for the people at DFDS. The department consists of more than 50 employees spread across 12 locations in Europe. Your primary responsibility will be to support our headquarters in Nordhavnen with around 500 employees, however, there might be some occasional travel to our other offices.

At DFDS, you will get to work with several different tasks:

  • Support on information and communication equipment
  • Setup, configuration, troubleshooting, advisory services and helpdesk
  • Maintenance of existing systems and implementation of new systems

Naturally, we will provide you with a thorough introduction course when you join us so that you feel well equipped to handle the daily tasks.

About you

We are looking for you who has completed the basic course of the IT Supporter education, e.g. from Zealand Business College (ZBC) or Technical Education Copenhagen (TEC), and who is now looking for a place to apply the theoretical knowledge in practice. Furthermore, the ideal candidate has the following qualifications:

  • Passion for IT and user interaction
  • Prior experience with IT or customer service is an advantage
  • Service minded and quality oriented approach to work
  • Knowledge of Windows 10 and Microsoft Office
  • Curiosity and motivation to pursue an IT focused education
  • English fluency - Danish fluency is an advantage

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we are looking for a quick-learner who thrives in a fast-paced environment and easily adapts to new products. You know how to put yourself in the user's shoes and are able to communicate technical answers in a clear and understandable manner.

Working at DFDS

Join the movement and grow with us.

We promote a great workplace with a healthy work/life balance, where you have a lot of flexibility and freedom, because we trust our people. You will have access to a lovely cantina, café, game room, fitness facility, and an ocean view you just can’t beat. 

We promote your development and encourage you to challenge yourself to acquire new skills and perspectives. We offer an intensive training program and introduction to the IT world. If you make a good impression and achieve good results, this training program can be the first step towards a career at DFDS with many opportunities.

Are we a match? Then apply now!

If you find the job interesting, please submit your CV and motivational letter in English and your certificate for completion of the basic course of the IT supporter education. We will disregard applications that do not include these documents.

Apply as soon as possible as we’re keen to meet potential candidates on an ongoing basis.  All applications will be treated confidentially.

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to IT Support Manager Nordics, Kenneth Schroeder +45 31364350.


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København Ø.

Jobbet er oprettet på vores service den 16.6.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • København Ø

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Statistik over udbudte jobs som it-supportere i København Ø

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Statistik over udbudte it-supportere i København Ø over tid

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