København K

Opportunity

About us

At Maersk we are embarking on an industry-defining transformation, on a bold new direction, expanding our capabilities to become a true end-to-end logistics provider that can deliver intelligent solutions for customers around the world. It’s a big moment for all of us – and we all have our part to play.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We offer

We offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day. 

- Are you an experienced communications professional looking for a dynamic role working with teams across the company?

- Do you have excellent stakeholder management skills and enjoy working in fast-paced, complex environments?

- Are you looking for a workplace that fosters collaboration, work-life balance, and integrity?

Then this role might be the one for you

The Role

The role of Customer Communication Manager is both strategic and operational. You will plan and create value-adding communications materials in close collaboration with stakeholders and team colleagues.

As a communication professional, you will help drive our customer-centric approach by managing communication projects and handling crisis communication. You will also produce engaging, multimedia content for the Maersk Logistics Insights platform, which equips customers with information on trends in logistics and supply chains.

Key Responsibilities

As Customer Communication Manager, customers are your target audience. You will be responsible for leading, planning, writing, implementing, and evaluating customer-facing communications and content for different scenarios, both internal and external.

Your goal will be to drive customer engagement through strategic, value adding and operational communication. To do this, you will work closely with global and regional stakeholders in teams including Marketing, Corporate Communications, Legal, Sales and Customer Experience.

To perform this job successfully, you should have the ability to:

Manage special communication projects and lead crisis communication, mitigating issues and crises as part of a larger multi-disciplinary team.
Develop compelling multimedia content that engages our customers and delivers value for them, such as – articles, case studies, presentations, video, podcast, etc.
Create and execute solid, engaging communication plans incorporating multiple channels.
Successfully work closely with multidisciplinary teams and stakeholders, balancing competing needs and priorities.
Listen to and understand our customers and how to cater to their communication needs through outreach and research within and beyond Maersk.
Ensure communications activities align with Maersk’s priorities and strategy.

You:

Have solid experience in similar communication positions. You thrive in a fast-paced environment, working with different teams and senior stakeholders. You have experience in developing, overseeing, and executing successful communications plans to deadlines.

Additionally, you:

Speak and write English fluently.
Have strong and varied communications experience.
Have solid content creation skills.
Show excellent leadership and stakeholder management skills.
Are a resilient team player while also being a self-starter.
Thrive in a complex, international environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Information og data

Denne ledige stilling har jobtypen "Kommunikationsmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i København K.

Jobbet er oprettet på vores service den 12.7.2024, men kan have været deaktiveret og genaktiveret igen.

Rapportér

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.

Type: Kommunikationsmedarbejder
Sted: København K

Rapportér

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