Engineering Director - Customer Relationship Management
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København K
Maersk is achieving an unprecedented transformation in the growth of our businesses, rethinking the way we engage with customers and partners, and how the world’s trade flows across our global network.
We are offering you a unique opportunity to help shape that journey and the future organization. As a part of this process, you will have an opportunity to participate in a global IT transformation program that will set the direction of the future business model for this large global organization.
As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, London, Charlotte, and India. The environment is dynamic with focus on high performance, results, and respect for our employees. There will be the possibility of continuous professional and personal development and for gaining a professional and social network.
As a company, we are committed to growing our people. We will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action.
• We value customer outcomes and are passionate about using technology to solve problems.
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups.
• Drive the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners and engineer
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolve it before it happens
• Partner with Platform business leader to align with objectives, priorities, trade-offs and risk
• Ensuring teams have clear priorities and adequate resources
• Empowering the delivery team to self-organize
• Be a multiplier and have a passion for the team and team members’ success
• Maintaining high morale and motivating the delivery team to go above and beyond
• Vocally advocating for technical excellence and helping the teams make good decisions
• Participating in architecture discussions and planning
• Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams
• Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity
• Work with other Engineering Managers to drive platform and technology strategy to truly enable DevOps and target continuous release
• Leading lean thinking across teams focusing on removal of waste in process and handoff points across the lifecycle
• Defining of KPI framework and metrics reporting, using metrics to define success and adoptability of features; reporting on team effectiveness (time to value, release cadence)
• Defining and Leading the Discover Phase of a Product, to collect guest feedback on what matters and prioritizing features and epics
• Experience in Technology Transformation, Salesforce product Development experience, Platform Management, Engineering excellence to scale
• 15+ years’ experience leading software development projects with a distinguished track record on technically demanding projects
• Strong verbal and written communication skills, organizational and time management skills
• Knowledge of professional software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
• Expertise in building solutions in an Agile/DevOps environment as well as managing teams in building salesforce lead solutions.
• Should have in depth exposure to building salesforce solutions, platforms and key stakeholder management, data led product development and roadmaps.
• Experience in building scalable, high availability platforms with logic
• Ability to work with a number of departments outside of Application Development to create win win scenarios and move the organization forward
• Experience with Agile development methodologies. Scrum Master experience required
• Experience in communicating with users, other technical teams, and project management to understand requirements, describe software product features, and technical designs
• Skilled stakeholder- and people manager with the ability to communicate complex messages, constructively challenge Product Owners and related stakeholders
• Build strategic working relationships, provide thought leadership and influence others.
• Impactful communication and influencing key decision makers & stakeholders.
• Articulating vision and translating strategies into execution.
• Leading by example and working with a large workforce working across geographies.
We are offering you a unique opportunity to help shape that journey and the future organization. As a part of this process, you will have an opportunity to participate in a global IT transformation program that will set the direction of the future business model for this large global organization.
We offer
As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, London, Charlotte, and India. The environment is dynamic with focus on high performance, results, and respect for our employees. There will be the possibility of continuous professional and personal development and for gaining a professional and social network.
As a company, we are committed to growing our people. We will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.
• We operate in a fast-paced environment utilizing modern technologies and bias toward action.
• We value customer outcomes and are passionate about using technology to solve problems.
• We are a diverse team with colleagues from different backgrounds and cultures
• We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
• We support continuous learning, including through conferences, workshops and meetups.
Key responsibilities
• Drive the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners and engineer
• Make critical decisions that attribute to the success of the product
• Proactive in foreseeing issues and resolve it before it happens
• Partner with Platform business leader to align with objectives, priorities, trade-offs and risk
• Ensuring teams have clear priorities and adequate resources
• Empowering the delivery team to self-organize
• Be a multiplier and have a passion for the team and team members’ success
• Maintaining high morale and motivating the delivery team to go above and beyond
• Vocally advocating for technical excellence and helping the teams make good decisions
• Participating in architecture discussions and planning
• Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams
• Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity
• Work with other Engineering Managers to drive platform and technology strategy to truly enable DevOps and target continuous release
• Leading lean thinking across teams focusing on removal of waste in process and handoff points across the lifecycle
• Defining of KPI framework and metrics reporting, using metrics to define success and adoptability of features; reporting on team effectiveness (time to value, release cadence)
• Defining and Leading the Discover Phase of a Product, to collect guest feedback on what matters and prioritizing features and epics
We are looking for
• Experience in Technology Transformation, Salesforce product Development experience, Platform Management, Engineering excellence to scale
• 15+ years’ experience leading software development projects with a distinguished track record on technically demanding projects
• Strong verbal and written communication skills, organizational and time management skills
• Knowledge of professional software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
• Expertise in building solutions in an Agile/DevOps environment as well as managing teams in building salesforce lead solutions.
• Should have in depth exposure to building salesforce solutions, platforms and key stakeholder management, data led product development and roadmaps.
• Experience in building scalable, high availability platforms with logic
• Ability to work with a number of departments outside of Application Development to create win win scenarios and move the organization forward
• Experience with Agile development methodologies. Scrum Master experience required
• Experience in communicating with users, other technical teams, and project management to understand requirements, describe software product features, and technical designs
• Skilled stakeholder- and people manager with the ability to communicate complex messages, constructively challenge Product Owners and related stakeholders
• Build strategic working relationships, provide thought leadership and influence others.
• Impactful communication and influencing key decision makers & stakeholders.
• Articulating vision and translating strategies into execution.
• Leading by example and working with a large workforce working across geographies.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 1.12.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København K
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Statistik over udbudte kundeservicemedarbejdere i København K over tid
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