Swedish-Speaking Customer Support Agent - Abbott Diabetes Care
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København SV
We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!
The Work
This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.
About You
You are committed to deliver first class service to the customers and you enjoy working in teams. It is a plus if you have previously worked in a people-oriented environment.
• You are fluent in Swedish and English, both written and verbal.
To succeed as a Customer Service Advisor you need to show:
• Excellent listening, inter-personal, and probing skills
• Strong communication skills: articulate, professional, clear and friendly
• Ability to work in a changing environment
• Clear judgment and decision-making skills – ability to balance customer needs with good business sense.
Workplace
The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Copenhagen SW.
The working hours are Monday to Sunday between 08:00-18:00 (37 hours per week). Salary is DKK 18.290 monthly and we have an employer-paid pension scheme of 8%. Sitel pays half of your lunch in the canteen and we get fruit delivered every day.
We are interviewing on an on-going basis, so please do not wait to apply. If you have any additional questions please contact HR recruiter Natasha Holst-Pedersen by mail [email protected] or phone +45 81 40 11 21.
Kilde: Jobnet.dk
The Work
This role consists of resolving customer enquiries via telephone, email, Web chat and Social Media. The CSR customer interactions will include (but not limited to) complaint resolution, product inquiry/ordering and product return/exchange inquiries.
- Provide high quality, premium customer service via chat, telephone and email in Swedish
- Assist in continuous improvement projects to help keep processes efficient and customers happy
- Provide administrative support to Management team and supervisor, covering off any ad hoc tasks when requested e.g. Translations
- To ensure you are working within the required targets e.g. call length, quality, speed of answering queries
- Record accurately the outcome of your contact into the database
- Ensure product knowledge is kept up to date and to participate in ongoing refresher training when required
- Understand and comply with all company and client security requirements, Policies, and Procedures
- To support customers and respond to queries such as returns process, product enquires, questions regarding orders etc.
About You
You are committed to deliver first class service to the customers and you enjoy working in teams. It is a plus if you have previously worked in a people-oriented environment.
• You are fluent in Swedish and English, both written and verbal.
To succeed as a Customer Service Advisor you need to show:
• Excellent listening, inter-personal, and probing skills
• Strong communication skills: articulate, professional, clear and friendly
• Ability to work in a changing environment
• Clear judgment and decision-making skills – ability to balance customer needs with good business sense.
Workplace
The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4, 3rd floor, 2450 Copenhagen SW.
The working hours are Monday to Sunday between 08:00-18:00 (37 hours per week). Salary is DKK 18.290 monthly and we have an employer-paid pension scheme of 8%. Sitel pays half of your lunch in the canteen and we get fruit delivered every day.
We are interviewing on an on-going basis, so please do not wait to apply. If you have any additional questions please contact HR recruiter Natasha Holst-Pedersen by mail [email protected] or phone +45 81 40 11 21.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København SV.
Jobbet er oprettet på vores service den 4.11.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København SV
- Mandag den 25. november 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i København SV
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i København SV over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i København SV over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 23. november 2024 | 13 |
| 22. november 2024 | 14 |
| 21. november 2024 | 12 |
| 20. november 2024 | 11 |
| 19. november 2024 | 12 |
| 18. november 2024 | 9 |
| 17. november 2024 | 12 |
| 16. november 2024 | 12 |
| 15. november 2024 | 12 |
| 14. november 2024 | 12 |
| 13. november 2024 | 12 |
| 12. november 2024 | 12 |
| 11. november 2024 | 12 |
| 10. november 2024 | 11 |
| 9. november 2024 | 12 |
| 8. november 2024 | 12 |
| 7. november 2024 | 12 |
| 6. november 2024 | 12 |
| 5. november 2024 | 12 |
| 4. november 2024 | 12 |
| 3. november 2024 | 12 |
| 2. november 2024 | 12 |
| 1. november 2024 | 9 |
| 31. oktober 2024 | 8 |
| 30. oktober 2024 | 8 |
| 29. oktober 2024 | 8 |
| 28. oktober 2024 | 8 |
| 27. oktober 2024 | 8 |
| 26. oktober 2024 | 8 |
| 25. oktober 2024 | 10 |
| 24. oktober 2024 | 10 |