CUSTOMER SERVICE - SWEDEN (FULL-TIME, COPENHAGEN - DK)
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København SV
Do you want to join one of Denmark’s happiest e-commerce teams on an amazing growth journey and accelerate your digital career in Customer Experience Management & E-commerce Marketing?
ABOUT ANDLIGHT
AndLight is Scandinavia’s leading online retailer of premium designer lighting with ambitions to be Europe’s largest by 2020 by means of a strong, sustainable growth strategy, outstanding customer experiences, and a smart, dedicated team of students, entrepreneurs and e-commerce marketing profiles with loads of energy and positivity.
For our office in Copenhagen we are looking for a skilled and dedicated Swedish-speaking customer service colleague who is passionate about delivering excellent experiences to our customers through cheerful communication, and a structured, proactive approach to problem-solving and communication with our customers.
ABOUT YOUR ROLE
As a Customer Service employee in our e-commerce operations team you are expected to lead yourself and manage the responsibility for our business’ customer satisfaction level by managing in-bound communication with customers through email, telephone, chat, and social media, problem-solving cases for our soon-to-be-happy customers, and assisting the e-commerce marketing team with communication and translation-related projects.
PRIMARY RESPONSIBILITIES
OUR EXPECTATIONS. YOU HAVE/ARE:
WHAT WE OFFER
ARE YOU THE RIGHT CANDIDATE?
Send your application complete with CV and transcripts to partner Mads Saabye Jørgensen on [email protected] or contact Chief Marketing Officer, Mikkel Bjødstrup at +45 2371 4212 for more information. Interviews will be held on an ongoing basis and will conclude when the right candidate is found.
AndLight ApS
Tømmergravsgade 4B, 2450 København SV
+45 4444 6244 - [email protected]
www.andlight.se
Kilde: Jobnet.dk
ABOUT ANDLIGHT
AndLight is Scandinavia’s leading online retailer of premium designer lighting with ambitions to be Europe’s largest by 2020 by means of a strong, sustainable growth strategy, outstanding customer experiences, and a smart, dedicated team of students, entrepreneurs and e-commerce marketing profiles with loads of energy and positivity.
For our office in Copenhagen we are looking for a skilled and dedicated Swedish-speaking customer service colleague who is passionate about delivering excellent experiences to our customers through cheerful communication, and a structured, proactive approach to problem-solving and communication with our customers.
ABOUT YOUR ROLE
As a Customer Service employee in our e-commerce operations team you are expected to lead yourself and manage the responsibility for our business’ customer satisfaction level by managing in-bound communication with customers through email, telephone, chat, and social media, problem-solving cases for our soon-to-be-happy customers, and assisting the e-commerce marketing team with communication and translation-related projects.
PRIMARY RESPONSIBILITIES
- Communication with customers through email, telephone, chat and social media in Swedish
- Communication and translation support to our E-commerce Marketing Team in Swedish
- Quality control and development of AndLight.se
- Support with ad-hoc tasks related to brand building and business development in Sweden
OUR EXPECTATIONS. YOU HAVE/ARE:
- Experience with customer experience management and/or e-commerce marketing fundamentals
- Knowledge of communication best practices via email, chat, and social media
- Proactive, structured, and cheerful with a good understanding and interest in great customer experiences
- Graduated from a bachelor’s degree relevant to Communication, Marketing, or Business Management
- Great communication skills in Swedish and English, both speech and writing
WHAT WE OFFER
- Full-time position (37 hours/week) with plenty of responsibility, challenges, and a steep learning curve
- An opportunity to grow your career in Customer Experience Management and E-commerce Marketing
- A young international, diverse team of like-minded, ambitious, and happy colleagues
- Structured professional- and personal development and possibility to progress in our organization
- Flexibility and work-life balance
ARE YOU THE RIGHT CANDIDATE?
Send your application complete with CV and transcripts to partner Mads Saabye Jørgensen on [email protected] or contact Chief Marketing Officer, Mikkel Bjødstrup at +45 2371 4212 for more information. Interviews will be held on an ongoing basis and will conclude when the right candidate is found.
AndLight ApS
Tømmergravsgade 4B, 2450 København SV
+45 4444 6244 - [email protected]
www.andlight.se
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København SV.
Jobbet er oprettet på vores service den 24.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København SV
- Mandag den 18. november 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i København SV
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Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i København SV over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 30. januar 2025 | 6 |
| 29. januar 2025 | 6 |
| 28. januar 2025 | 6 |
| 27. januar 2025 | 6 |
| 26. januar 2025 | 6 |
| 25. januar 2025 | 6 |
| 24. januar 2025 | 6 |
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| 22. januar 2025 | 6 |
| 21. januar 2025 | 6 |
| 20. januar 2025 | 6 |
| 19. januar 2025 | 5 |
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| 17. januar 2025 | 4 |
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