Sales Support Specialist - LWO
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Taastrup
WHO YOU ARE
As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by driving business growth and contributing to overall success of IKEA through collaboration and at the same time increasing customer value.
For this role we believe you have experience of working with sales operations. Further, you have experience in driving output within set scope and following up results.
You have broad knowledge of IKEA concept, brand objectives, values and vision as well as in IKEA tools, processes and cycles. In addition, you have an understanding of how consumer acts, feels and behaves in a multichannel retail environment to apply the insights in the shopping experience design in all touchpoints.
You have ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business. Furthermore, you have strong interpersonal skills. You also have ability to prioritise and make decisions with speed and simplicity as well as ability to follow up and measure performance of output and capture learnings.
YOUR RESPONSIBILITIES
In the role as Country Sales Support Specialist, you are responsible for supporting the Sales function in gaining insight of sales performance, as well as planning and coordinating sales activities to enable for extraordinary growth.
You will:
- Coordinate setting prices and supply forecasting across the Home Furnishing Business area, together with the Sales Performance Leader. Ensure pricing and supply forecasting support achieving the target financial frame
- Perform selling administrative tasks including range dimensioning, activity-related administration, range management, proof reading e.g., of commercial communication, updating sales steering tools, reporting, and sales monitoring in order to support Business Leaders
- Support Sales Performance Leader to monitor sales and gross margin performance, identify deviations, and activate the business via Business Leaders
- Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals
- Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
- Contribute to the integrated multichannel executions/output of the selling function in order to contribute to the business goals
- Measure performance of output in sales activities to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year
- Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA
ABOUT THIS WORK AREA
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
QUESTIONS AND SUPPORT? LET'S CONNECT!
In this role you will report to the Country Sales Performance Team Leader.
FURTHER INFORMATION
If you have job specific questions please contact Maria Jönsson, Country Sales Performance Team Leader [email protected].
This role is located in Service Office, IKEA Taastrup, Copenhagen.
We appreciate your application as soon as possible, but please no later than October 27th
If you have any concerns or questions about the recruitment process please don't hesitate to contact us at the same email address as above.
WHY YOU WILL LOVE US
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
WHAT WE ALL HAVE IN COMMON
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Taastrup.
Jobbet er oprettet på vores service den 14.10.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Taastrup
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Statistik over udbudte kundeservicemedarbejdere i Taastrup over tid
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