Danish speaking technical Support Representative, Ireland
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Udlandet
We are currently looking for Danish Technical Support Representative for our client, a Major Technology company in Ireland.
Language(s): Danish & English
Training: 3-4 weeks
About the company
Our client provides a dynamic and challenging work environment supporting the entire home product line via multiple communication methods all in a professional and timely manner. Hands on training is provided using e-learning tools as well as a live lab environment at the commencement of employment.
We provide
Duties & Responsibilities
Skills & Qualifications
Job Type: Full-time
Excellent Salary and Benefits
More information:
Brian O'Farrell, +49.30.2808487, [email protected]
Application:
[email protected]
*********************
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet. http://www.eures.dk
Kilde: Jobnet.dk
Language(s): Danish & English
Training: 3-4 weeks
About the company
Our client provides a dynamic and challenging work environment supporting the entire home product line via multiple communication methods all in a professional and timely manner. Hands on training is provided using e-learning tools as well as a live lab environment at the commencement of employment.
We provide
- A friendly and relaxed open plan working environment.
- Opportunity to advance.
- Competitive salary and benefits.
Duties & Responsibilities
- Handling customer calls, chats and emails utilising independent thinking and troubleshooting to find a solution for the customer.
- Taking ownership to resolve the customer issue and if not resolved escalate to the next tier of support.
- Displaying a high level of customer service during support to achieve high customer satisfaction scores.
- Adhere to escalation procedure in case of any escalations
- Manage a queue of varied customer tickets bringing each to a mutually satisfactory resolution, which can also include utilizing other departments or tiers of support.
- Must be flexible, adaptive, and able to follow and contribute to potential directional changes in a dynamic business and support structure.
- Achieve high customer satisfaction, phone, productivity and other individual and team targets in NETGEAR’s recognised top support environment.
- Flexibility and ambition to assist on business product cases should the opportunity arise to gain further knowledge and experience.
Skills & Qualifications
- Fluent Danish and English, both Oral and Written.
- A good mix of both IT knowledge and customer service skills are essential.
- Any IT certification or equivalent qualification is desirable, relevant technical experience will also be taken into consideration.
- Experience of supporting customers in a contact centre environment is desirable.
- Familiarity with Routers, TCP/IP, Firewalls, LAN and other network technologies would be a distinct advantage.
- Excellent communication skills.
- Proven time management skills and ability to work under time pressures.
- Fantastic team spirit and mentality with a focus on customer satisfaction.
Job Type: Full-time
Excellent Salary and Benefits
More information:
Brian O'Farrell, +49.30.2808487, [email protected]
Application:
[email protected]
*********************
EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet. http://www.eures.dk
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 20.9.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- Udlandet
- Fredag den 15. november 2019
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Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet
Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.
Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 20. september 2024 | 129 |
| 19. september 2024 | 129 |
| 18. september 2024 | 131 |
| 17. september 2024 | 137 |
| 16. september 2024 | 136 |
| 15. september 2024 | 138 |
| 14. september 2024 | 137 |
| 13. september 2024 | 141 |
| 12. september 2024 | 140 |
| 11. september 2024 | 138 |
| 10. september 2024 | 138 |
| 9. september 2024 | 137 |
| 8. september 2024 | 138 |
| 7. september 2024 | 138 |
| 6. september 2024 | 138 |
| 5. september 2024 | 137 |
| 4. september 2024 | 137 |
| 3. september 2024 | 137 |
| 2. september 2024 | 135 |
| 1. september 2024 | 132 |
| 31. august 2024 | 134 |
| 30. august 2024 | 135 |
| 29. august 2024 | 135 |
| 28. august 2024 | 131 |
| 27. august 2024 | 130 |
| 26. august 2024 | 131 |
| 25. august 2024 | 130 |
| 24. august 2024 | 130 |
| 23. august 2024 | 130 |
| 22. august 2024 | 131 |
| 21. august 2024 | 131 |