Customer & Partner Executives, Lissabon, Portugal

Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger

Udlandet

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

Customer & Partner Executive til Lissabon, Portugal

Om jobbet:

This is an exciting opportunity for a customer & relationship focused individual, with great attitude and work ethic. Our client is a leading European player in the leisure gift market offering over 180,000 unique experiences to create unforgettable memories. The company's operations department is a multicultural and fast paced environment so if this sounds like your kind of workplace, you might be the perfect fit. You will be the face of the company towards danish customers & partners, delivering best in class service via phone, email, chat and social media.

About the role:

As a customer service agent you will also be focused on strengthening our B2B partnerships base by supporting them in the their daily business including partner onboarding, support of the use of process and tools and generally ensuring that partners are in a position to work easily and efficiently with the company. The ideal candidate should have a great attitude and work ethic to join our growing, fun and dynamic company, situated in the heart of Lisbon.

Responsibilities:

  • Support the customer and work on upsell during exchange and order process.
  • Effectively manage incoming contacts from customers & partners by any channel: phone, e-mail, chat, social media.
  • Provide a professional service to support customer & partners to be more self-efficient.
  • Record specific details of customer & partner contacts & ensure actions taken on each and every case.
  • Research answers or solutions as needed within our policies & help to identify improvement areas.
  • Effective complaint handling to meet instant satisfaction.
  • Ensure Partners are aware of the latest innovations as a means to driving partner engagement and satisfaction.
  • Keep the schedule adherence to a tee to support the colleagues and customers to your best ability.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies and process.
  • Work effectively with the team to deliver and exceed KPI’s for quality and quantity & to support brand development

Requirements:

  • Excellent communication skills – verbal and written - in English (at ease on the phone)
  • Proficient communication skills – verbal and written - in Danish.
  • Recent Customer Service experience (in a contact centre environment preferably) or B2B support experience
  • Strong organizational, time management and problem solving skills
  • Detail orientated
  • Customer, partner and solution oriented with a professional approach
  • Enthusiastic, logical, proactive, curious, flexible and positive attitude
  • Ability to exercise independent judgment on situations
  • Ability to understanding complex information and processes
  • Ability to work in a fast paced environment
  • Ability to handle calls, emails, social media or webchats and take notes at the same time
  • Team player with ability to build and maintain relationships both internal & external

Desired competencies/skills:

  • Motivated by your own and also team performance in a very number driven environment
  • Strong problem solving skills
  • Fast/Good typing skills
  • Experience in Salesforce use or other similar CRM software
  • Being able to multitask and navigate through several systems at the same time

Start as soon as possible.

Flere informasjoner:

Enida Kapetanovic, +47 922 44 472, [email protected]

Ansøgning:

[email protected]

(ism NAV EURES Norge, Oslo)

EURES står for European Employment Service og er et tilbud til alle EU-borgere, der ønsker at arbejde i et andet EU/EØS-land. Her finder du job i udlandet og information om jobsøgning i udlandet.

http://www.eures.dk eller http://www.europa.eu/eures

Følg os på Facebook "EURES Danmark"

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 28.4.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Udlandet
  • Onsdag den 23. juni 2021

Lignende jobs

  • Kundeservice Agent (Zalando)

    Fri kontakt
    Har du færdiggjort gymnasiet og er klar på nye eventyr? Kunne du tænke dig at bo i udlandet? Og har du mod på at arbejde med kundeservice? Så kan du være den, vi søger til en stilling hos Zalando i Grækenland! Du vil arbejde med at hjælpe Zalandos kunder hos en stabil virksomhed, der arbejder med mange kendte brands.
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Kundeservice Agent på solrige Malta

    Fri kontakt
    Vil du gerne se noget andet end Danmarks grå gader og få oplevelser ud over det sædvanlige i dit sabbatår? Er du glad for at rejse, og kunne du tænke dig at arbejde med kundeservice? Så er det måske dig, vi leder efter til et spændende job på solskinsøen Malta!
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Dansk kundesupporter for Netflix i Grækenland

    Fri kontakt
    Drømmer du om at kombinere erhvervserfaring med et uforglemmeligt ophold i udlandet? Elsker du film og TV-serier? Så er jobbet som kundesupporter for Netflix muligvis den helt rigtige jobmulighed for dig! Lige nu søger vi en filmelsker og seriefan til Netflixs danske kundeserviceafdeling beliggende i Grækenland!
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info
  • Danish-speaking Customer Support to a casino clien...

    Kundeservicemedarbejder søges til organisation/virksomhed i Udlandet
    • Kundeservicemedarbejder
    • Udlandet
    Få mere info

Statistik over udbudte jobs som kundeservicemedarbejdere i Udlandet

Herunder ser du udviklingen i udbudte kundeservicemedarbejder i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kundeservicemedarbejdere i Udlandet.

Se flere statistikker her:
Statistik over udbudte kundeservicemedarbejdere i Udlandet over tid

Dato Alle jobs som kundeservicemedarbejdere
25. december 2024 102
24. december 2024 102
23. december 2024 102
22. december 2024 102
21. december 2024 102
20. december 2024 102
19. december 2024 101
18. december 2024 102
17. december 2024 101
16. december 2024 101
15. december 2024 102
14. december 2024 102
13. december 2024 102
12. december 2024 102
11. december 2024 102
10. december 2024 102
9. december 2024 101
8. december 2024 101
7. december 2024 101
6. december 2024 100
5. december 2024 102
4. december 2024 103
3. december 2024 103
2. december 2024 99
1. december 2024 89
30. november 2024 89
29. november 2024 95
28. november 2024 98
27. november 2024 97
26. november 2024 96
25. november 2024 95