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Are you looking for a new career opportunity where you can develop key core knowledge within HR or are you in the process of building these for your future career? Are you passionate about providing great service to Line of Business and are you a fast learner? Do you like having a mix of short deadline operational tasks and improving processes? If you can answer yes to these questions and can see yourself as part of a fast paced and competent team, then we have the right opportunity for you. Apply today and you might become our new HR Consultant in GPOS, Denmark.The PositionAs our HR Consultant you will be actively participating in optimising HR processes through a continued focus on simplifying tasks as well as quality improvements to the benefit of Line of Business. You will be first point of contact for all inbound inquiries, and you will provide high quality customer service and advice to Novo Nordisk employees, candidates, and pensioners through multichannel support.Your main tasks will include:
  • Providing great HR support to all DK based Novo Nordisk employees
  • Responding to internal and external HR related inquiries or requests and providing assistance until the case is solve
  • Improving and simplifying our HR operation services to more than 24.000 colleagues
  • Contributing to a great and energizing culture within a fantastic unit
  • We focus continuously on optimizing, simplifying, and standardizing our tasks and processes using LEAN principles. You will play an important part in improvement initiatives and participate in project teams across the organisation.QualificationsYou must have high degree of customer mind-set and professionalism working with customers, peers, managers and many different backgrounds. Maybe combined with some years of professional experience from a similar function, or an academic background within HR. You need to have a high sense of quality, strong solution-oriented mindset and ability to maintain the highest level of confidentiality, integrity and sense of diplomacy.To be effective in this role, you might have:
  • A Bachelor/Master degree or relevant education or certification within HR.
  • Related experience from HR or HR Shared Services preferred and potentially also experience from a “help desk” set-up
  • Customer service experience receiving inbound service calls.
  • Excellent communication skills
  • Ability to break down complex processes into actionable items for customers on all levels of the organisation.
  • You are robust and able to keep calm under pressure and you thrive with operational tasks and short deadlines
  • Fluency in Danish is a requirement and proficiency in English is a must
  • About the DepartmentYou will be part of AskHR Denmark in GPOS. We consist of 43 highly engaged and professional employees, and we are growing. We function as the one-point-of-entry for approximately 24.000 employees and managers in Denmark, where we provide guidance on HR administrative matters via the “askHR” phone, chat and case handling system (ServiceNow). Furthermore, we handle a full range of HR administrative tasks related to employees, external consultants, organisational data management, and compensation administration. We work closely together as a team with focus on efficient execution and great customer service.Working at Novo NordiskAt Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.ContactFor further information, please contact Team Leader Jonas Robus at [email protected]DeadlineJune 9th 2024.Please note that applications will be reviewed continuously.Please attach a cover letter to your application, together with your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


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