RESERVATION ASSISTANT - HOTEL D'ANGLETERRE, COPENHAGEN
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København K
RESERVATION ASSISTANT FOR GROUPS & EVENTS
Are you passionate about hospitality & luxury service? Do you have the desire to be part of an ambitious & motivated Revenue & Reservation team in a privileged environment?
If so, we would like to hear from you.
We are looking for an experienced Reservation Assistant with knowledge of the groups & events market to join our dedicated Reservation team. Hotel d'Angleterre seeks not only a high level of experience and education, but also a dynamic, pragmatic and flexible colleague with a highly developed sense of guest service and luxury.
WE OFFER
A professional work environment where we always strive to provide our guests with personalized, stylish and elegant experiences of international standard. We are a young dynamic team with high ambitions and room for development. We are dedicated to our guests, our colleagues and our workplace. We offer a healthy work environment & a culture where you will work with colleagues from all over the world. Through our internal dAnglecademy you will be trained in various programs to give you best possible circumstances for growth and success.
ABOUT THE JOB
Together with the Revenue & Reservations team, you will be the Ambassador of the dAngleterre in creating a first & lasting relation with our guests. You will provide a service that lives up to the Leading Hotels of the Worlds standards. You will work in close relationship with the other departments of the hotel in order to elevate our guests and ensure that their needs are fulfilled. We daily work with booking of rooms, replies to various guests' inquiries and daily quality checks, commissions and updates of our systems as well as other ad hoc tasks. You will also be the one responsible for our groups & events reservations and work focused on developing trustful and long lasting relationships with them. You will actively seek to understand and develop the ways of distribution of our rooms.
WE EXPECT
You are a dedicated person with excellent communication skills and a solid knowledge of customer service. You know the importance of a smile, especially through the phone. You have experience in the hotel branch & reservations and preferably with groups & events. You understand revenue management and have experience with booking & revenue system slike Ideas, Synxis, & Fidelio. A knowledge of the distribution channels and digital marketing is an advantage for the position.
You are detail oriented, know how to prioritize your tasks.You are flexible in your working hours that can involve weekends and holidays. You are fluent in speaking & writing English and maybe speak other languages.
Contact person:
Gitte Fenger
Revenue & Reservations Manager
+45 33 12 00 95
About Hotel dAngleterre
Hotel dAngleterre was established in 1755 and is now as a legendary institution in Copenhagen famous for its elegance, luxury and style. After an extensive renovation, the dAngleterre reopened May 1st 2013 as a revitalized grand palace balancing legacy and style with intuitive and tailored services that complements the desires of todays refined travelers.
THE NEW HOTEL DANGLETERRE
Inspired by the traditions and with a light and elegant look the dAngleterre has been reconstructed as a new and unique experience in the head of Copenhagen. Every square meter are renovated in a classic style with a modern touch that represents the history of the hotel as one of the worlds first luxury hotels.
See more on www.dangleterre.com
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 6.12.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- København K
- Tirsdag den 31. december 2019
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