Teamlead - Salesforce Center Of Excellence
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København K
Copenhagen, Full-Time
Siteimprove is looking for a Teamlead for our Center of Excellence (CoE) which will be a key player in supporting the Siteimprove’s growth journey.
The CoE for Saleforce is mainly responsible for resolving technical issues as well as driving implementations of further improvements, along with the elements specified in your role and responsibilities.
You will as such be responsible for the operation and continuous improvement of our Salesforce implementation.
We expect you to have experience with managing a Salesforce orgs, including collecting requirements from stakeholders, documenting and prioritizing and implementing those in the Salesforce Center of Excellence, and the ability to optimize its organization based on learnings.
Responsibilities
What We Require of You
What We'll Love About You
That you’re a self-driven, inquisitive, process and detail-oriented individual, with a need for following through and delivering on the projects you’re involved in.
What You'll Love About Us
Siteimprove is a people-centric software company that was founded in 2003 in Copenhagen, Denmark, and has since expanded around the world. In addition to our Minneapolis office and corporate headquarters in Copenhagen, we have offices in London, Berlin, Vienna, Amsterdam, Oslo, Sydney and Toronto. With more than 500 employees working in 14 markets, we pride ourselves on having a truly global yet truly local approach.
Siteimprove is driven by the desire to simplify website management and make the internet a better place. In fact, our company mission is to make the web better for all. We've helped more than 7,000 organisations transform the way they manage their websites, making the web more inclusive in the process.
We also offer
Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy.
Siteimprove is looking for a Teamlead for our Center of Excellence (CoE) which will be a key player in supporting the Siteimprove’s growth journey.
The CoE for Saleforce is mainly responsible for resolving technical issues as well as driving implementations of further improvements, along with the elements specified in your role and responsibilities.
You will as such be responsible for the operation and continuous improvement of our Salesforce implementation.
We expect you to have experience with managing a Salesforce orgs, including collecting requirements from stakeholders, documenting and prioritizing and implementing those in the Salesforce Center of Excellence, and the ability to optimize its organization based on learnings.
Responsibilities
- Lead the team of 5 people across 2 locations (DK and US)
- Ensure that the team is Identifying, diagnosing, and resolving technical problems, including escalating and tracking problems appropriately
- Prioritize request for improvement, together with issues reported, using Kanban/Scrum and WSJF methodologies to improve the solution in place.
- Drive adequate monitoring of data quality, integrity and user adoption, and use this data to engage with stakeholders
- Ensure that best practices are being applied with regards to system maintenance, security, release cycles, improvements, data integrity, duplicates, and backups
- Ensure the application is up to date with the latest feature and standards released
- Secure that proper documentation of processes, policies, application configurations and related materials are being maintained.
- Coordinate the team activities depending by other teams aligning to the corporate strategy and priorities
- Plan release cycles accordingly to the business operation need in terms of new functionalities and stability
- Understand basic concepts of enterprise integration and master data management
- Coordinate technical refinement activities to identify complexity to implement new features
What We Require of You
- Working experience in a similar Salesforce leadership role for 2 years
- You are certified Salesforce administrator, or the willingness to become one
- Good communication and analytical skills
- Proficiency in English is a must, other languages are an advantage
- Ability to explain technical topics in non-technical way
What We'll Love About You
- Experience of Copa.Do and devops is a plus
- Experience with CPQ systems is a plus as well
That you’re a self-driven, inquisitive, process and detail-oriented individual, with a need for following through and delivering on the projects you’re involved in.
What You'll Love About Us
Siteimprove is a people-centric software company that was founded in 2003 in Copenhagen, Denmark, and has since expanded around the world. In addition to our Minneapolis office and corporate headquarters in Copenhagen, we have offices in London, Berlin, Vienna, Amsterdam, Oslo, Sydney and Toronto. With more than 500 employees working in 14 markets, we pride ourselves on having a truly global yet truly local approach.
Siteimprove is driven by the desire to simplify website management and make the internet a better place. In fact, our company mission is to make the web better for all. We've helped more than 7,000 organisations transform the way they manage their websites, making the web more inclusive in the process.
We also offer
- Great and Inspiring Company Culture. We are passionate, innovative and people-centric. Consistently named as a great place to work across the globe.
- Amazing Kitchen Staff. Our celebrity head chef and his kitchen staff cook delicious lunch for us every day. There’s always cake on Fridays and on special occasions and celebrations (which, luckily, is quite often). Naturally, we offer free coffee, free sodas and free fruit ad libitum. Opportunity to buy food to take home at extremely reasonable prices.
- Outstanding Office Location. We are located in the heart of Copenhagen in a beautiful building sometimes referred to as “the Palace” by our employees.
- Own Friday Bar. On the top floor, we have our very own Friday Bar with quality beverages. In the summer, we may take the party to our cozy courtyard for barbecuing in the sun.
- Meetups and Workshops. We regularly throw meetups and in-house events and workshops.
- Corporate Social Responsibility. We do various activities to be a good corporate citizen, and we are very proud to be a socially responsible company, internally and externally.
Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 31.1.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- København K
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