Copenhagen Marriott Hotel is looking for a Front Office Supervisor
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We are looking for a Front Office Supervisor to join our team.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of both Marriott and Bellagroup.
You will be able to take an active part in making a positive difference together your colleagues.
We expect you to supervise the Front Office activity and ensure a smooth running of operations together with assisting management in motivating and coaching employees; serve as a departmental role model.
Om jobbet?
As a Front Office Supervisor, you will be responsible for assisting with the arrival and departure experience of our guests, act on their needs during the stay and exceed their expectations. You will need to ensure that each of our guests have a seamless, brilliant and memorable Marriott experience.
You will be reporting directly to the Front Office Manager and you will be part of the Front Office team which is running the Front Desk, At Your Service concept, Guest Relation, Concierge and Bell Service.
You will be responsible to ensure a perfect running of the reception along with training and motivating your colleagues as well as taking shifts in the Front Office departments when needed. You will act as property Manager on Duty and oversee all property operations when needed. We are looking for someone who thrives off providing exceptional and personalized customer service, hosts moments that matter, has a passion for hospitality and is looking for an environment where every day is different!
Opgaver
With a high level of service in mind, you will be responsible for:
Om dig
You have minimum 2 years of work experience from 4/5 star hotels and are committed, service minded and engaging towards guests as well as colleagues.
PERSONAL AND SOCIAL SKILLS:
Additionally:
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
We are looking for a Front Office Supervisor to join our team.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of both Marriott and Bellagroup.
You will be able to take an active part in making a positive difference together your colleagues.
We expect you to supervise the Front Office activity and ensure a smooth running of operations together with assisting management in motivating and coaching employees; serve as a departmental role model.
Om jobbet?
As a Front Office Supervisor, you will be responsible for assisting with the arrival and departure experience of our guests, act on their needs during the stay and exceed their expectations. You will need to ensure that each of our guests have a seamless, brilliant and memorable Marriott experience.
You will be reporting directly to the Front Office Manager and you will be part of the Front Office team which is running the Front Desk, At Your Service concept, Guest Relation, Concierge and Bell Service.
You will be responsible to ensure a perfect running of the reception along with training and motivating your colleagues as well as taking shifts in the Front Office departments when needed. You will act as property Manager on Duty and oversee all property operations when needed. We are looking for someone who thrives off providing exceptional and personalized customer service, hosts moments that matter, has a passion for hospitality and is looking for an environment where every day is different!
Opgaver
With a high level of service in mind, you will be responsible for:
- Checking our guests in and out
- Anticipating guest needs and engaging in guest conversations
- Assisting in making reservations, upselling and promoting Marriott Rewards
- Making sure there is a clear path of communication between different departments and colleagues
- Handling cash procedures, taking payments and doing currency exchanges
- Following brand standards and SOPs
- Training staff members and act as a role model
- Assisting the management in implementing new job tasks
Om dig
You have minimum 2 years of work experience from 4/5 star hotels and are committed, service minded and engaging towards guests as well as colleagues.
PERSONAL AND SOCIAL SKILLS:
- A smiling and outgoing attitude.
- Passion for hospitality, natural customer service skills.
- Positive and accommodating behavior.
- You are excellent at problem solving You are highly responsible and reliable with a professional appearance
- You are able to work with several projects at the same time
- Genuine love for Copenhagen
Additionally:
- You are experienced in working with Opera or a similar property management system
- Driver License is a plus
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 12.6.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- København S
- Mandag den 01. august 2022
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