Insights Manager
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København
Do you want a leading role in taking our customer and partner insights to the next level?
If you have gained a solid foundation within especially qualitative but also quantitative analyses, and you are ready to take your career a step or two further, this job is tailored to you. In Milestone 20+ years of continued growth has made us a leading provider of video management software. However, our future success will require that we get an even stronger human-centered approach to our product development and company culture - this is where you will enter the scene.
You can look forward to a Lead role as primary specialist within your field of expertise as part of a harmonic, well-functioning and international team of skilled like-minded colleagues – in a company which genuinely prioritizes and recognizes its employees.
Educate us in what our end-customers and partners care about
Basically, your job is to empathize with our end-customers and partners. What do they want from our products? What are their pains and needs? Customers and partners mainly span security and IT professionals. You will balance the internal demands from our organization with you own explorative approach, looking for the right answers.
You will both work hands-on and as project manager for insights conducted by contractors recruited by yourself and/or by team colleagues that you coach and guide. Geographically, you will mostly focus on Europe and the US. Your primary tasks will be to:
- Conduct formative business research on short and long term innovation projects throughout recruitment and interviews to anchoring research results at specialist + senior management levels
- Recruit and project manage external research contractors – freelancers and agencies
- Combine and interpret data using a mixed methods approach – desk research, qualitative and quantitative
- As well conduct deep dives on industry trends, market data, competitive insights and technologies
- Drive agile planning for insights team incl management of requirements for improved end customer data
- Work alongside other research professionals and take part in forming an Insights Guild, to improve and align our research practices and tools etc
Your new workplace is the Milestone headquarters in Brøndby, Greater Copenhagen – when not working from home as we naturally support flexible working conditions. Traveling is expected to approx. 20 days per year.
Real people skills and impactful research experience requested
We are looking for colleague that can take lead in an emphatic and inclusive way. If you are this person, you simply like to be together with other people, and it is all natural to you to proactively reach out and set things in motion. As part hereof you are not shy from taking the necessary conversations of what not prioritize and what is in fact a Minimum Viable delivery.
Curiosity is a key part of your personality, and we guess, that you have driven your parents and teachers mad with your favorite word number one: Why? That you deliver as promised, we take for granted. Additionally, your CV comprises:
- A university degree at masters’ level within Anthropology or related
- +8 years of research experience including a leading role in several projects
- Experience across different research and interview techniques
- Experience from presenting results at senior manager/executive level
- Solid English skills
Product Insights & Pricing – your new team
You will join 9 skilled and dedicated colleagues with diverse international background. Our work is directly linked to the most business-critical decisions in the company, and we typically execute on complicated strategic and tactical projects with a 1-3 years horizon. You can look forward to being part of a team where it is nice to be. Why? Could be because our score on “mutual trust” has been 100 of 100 for the last two years.
We offer
At Milestone we found our positive and welcoming environment on frequent team building activities, individual development allowance, gym allowance, private health insurance, a competitive salary package and additional benefits like free drinks, fruit, lunch, Friday bars and more. As our office is 5 minutes cycling from the nearest train station (20 minutes ride from Copenhagen Central Station), we also have loaner bikes.
Contact and application
Please apply at our website using the ”Apply” button.
If you have any questions, you are very welcome to contact your future line manager, Troels Kristian Kruckow at [email protected] Then we can set up an additional phone call to ensure your understanding of the job and your many opportunities.
We are looking forward to receiving your application.
Help us make the world see
When joining Milestone, you will become part of one the world’s leading providers of video management software in and beyond security. Since starting up in Denmark in 1998 our team has grown to include nearly 1,000 employees based in 25 countries. Today, our solutions are used in 500,000+ installations worldwide – with many more to come.
We believe that in addition to our strong and exiting technology, our success is also based on our dedication to putting people first – both the people we work with and the people around us. It’s how we grow our culture, our business and our community. Because at Milestone, we grow together. Ready to elevate your career with an amazing team? Join Milestone. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 5.10.2021, men kan have været deaktiveret og genaktiveret igen.
- Øvrige
- København
- Mandag den 15. november 2021
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