Head of Product Support & Training

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Are you ready to take the reins of people leadership, guiding and nurturing talent through open-minded, curiosity-driven conversations while still applying your scientific data engineering expertise to accelerate data-driven drug discovery? Can you ensure that scientists can work effectively with scientific data at scale by recruiting and retaining top-tier scientific data experts, fostering collaboration, and driving excellence? If yes, apply today for a life-changing career! The position You'll be part of the Software Products Department in Data Management and Informatics at Digital Science & Innovation (DSI), providing digital solutions for Novo Nordisk R&ED researchers, driving data-driven decisions and accelerating breakthroughs in medicine. You will assume the role of leading a team consisting of up to 10 scientific data & digital experts, taking on people leadership responsibilities across global Novo Nordisk R&ED sites, while also managing external consultants. Your role involves contributing to Software Products' strategy, supporting the DSI vision through precise estimations, and fostering relationships across the organization for agile talent alignment. Your responsibility will be to:
  • Take on people leadership responsibilities, coach and mentor talented individuals through open-minded, curiosity-based conversations and support the development of their personal, scientific, and technical skills according to individual requirements and qualifications. You will also be responsible for administrative line management tasks.
  • Ensure the professional excellence of scientific digital solution operations through the recruitment and retention of talented research application experts in close collaboration with your peers and the department head.
  • Guide your team's learning journey, ensuring up-to-date software engineering , data and workflow engineering, and solution documentation & training skills and research informatics awareness through targeted training. Additionally, you'll promote knowledge exchange within and beyond the department, facilitating learning, process alignment, and professional networking.
  • Proficiently overseeing colleagues at vital R&ED locations and diverse technology sites, fostering strong engagement. You'll collaborate closely with research IT project leads and product owners, aligning talent with opportunities based on individual skills, aspirations, and DSI's strategic context.
  • Play a crucial role in advancing our agile delivery model by offering ongoing feedback, recognition, and development. Additionally, you'll help shape the Software Products department's collective mindset, fostering a shared purpose, self-driven growth, and purposeful risk-taking.
  • Leverage your technical and scientific expertise, taking on roles in support and training for digital solutions, engaging with key stakeholders, to mature and expand the usage of digital solutions by R&ED scientists.
  • Qualifications To succeed in this role, you have:
  • Bachelor’s Degree (Master or PhD preferred) and 5+ years of relevant experience working in digital science / research informatics / software engineering and a proven track record of delivering digital solutions creating measurable value in life science or pharmaceutical research
  • Expertise in people development, leadership, and coaching, while also being an independent, curious, and quick learner dedicated to personal growth.
  • Demonstrated exceptional leadership skills to drive impactful change, guide decision-making, and foster effective communication while setting an example as a Novo Nordisk Way role model.
  • Solid working experience in supporting and rolling out (new/existing) digital solutions to a (global) user community. Preferably knowledge about creating and setting up targeted training and change management activities.
  • Awareness of the technology and vendor space for research informatics solutions, displaying consistent effort to stay up to date with recent developments.
  • About the department Software Products Department is a part of Data Management and Informatics of Digital Science & Innovation (DSI). Within the Software Products Department, the Product Support & Training team consists of digital experts with deep knowledge of our digital landscape (from entity registration systems and sample inventories, to electronic lab notebooks and further data capturing & management systems) and diverse competencies and experiences. The team members competencies are essential to constantly improve and mature software solutions and ensure their seamless operation to accelerate digitalization across R&ED. While working in different product teams, focussed on delivery, the Product Support & Training team brings together individuals with similar competencies and capabilities, allowing for optimal talent development. Working at Novo Nordisk At Novo Nordisk, we don't wait for change. We drive it. We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales - we're all working to move the needle on patient care. Contact For further information, please contact Senior Director for Software Products, Andreas Steinbacher on +45-34485407 Deadline 21 November 2023 To apply for this position, please submit your CV and cover letter, describing your motivation and aspirations for the role. We look forward to reviewing your application and exploring the potential for you to contribute to our dynamic and innovative team. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


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    Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

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    Jobbet er oprettet på vores service den 1.9.2023, men kan have været deaktiveret og genaktiveret igen.

    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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