Senior Functional Product Owner
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København K
Opportunity
Would you like to be part of the journey of offering seamless integrated solutions to our customers?
Are you keen to make an impact on the customer journey by reengineering our processes?
Would you like to lead the digital transformation of Finance Operations within Maersk?
Would you like to work in a diverse, high-paced global environment with a strongly motivated team?
The role of Senior Functional Product Owner Managed by Maersk is a leadership role responsible to define, own, govern and maintain global Order to Cash (OtC) processes for the Managed by Maersk service model, covering Lead Logistics and Cold Chain Logistics products. Scope of the role covers the Order-to-Cash (OtC) processes executed within the Customer Experience function.
The role actively collaborates with GSC, Areas and other stakeholders to drive process improvements enhancing the customer experience and optimizing the cost-to-serve.Lead the digital transformation of Finance Operations
- Lead digital transformation for Finance Operations (job costing) with a focus on New Supply Chain Platform, Next Generation 4PL platform, Freight Audit & Payment and other digital / new product developments – in alignment with Compliance and Finance requirements
- Lead the collaboration with Lead-to-Agreement and Finance functions around relevant platform changes in product catalogue, contract & lifecycle management and New Finance and Tax Platform
- Work closely with Business Product, Platform, Tech and Finance functions to identify and support in joint initiatives areas including cost to serve, product offering standardization, building blocks methodology and productivity improvements.
- Ensure adoption of the new technology reaches maximum velocity and highest possible impact
Global functional process ownership
- Own business case creation for process improvements related to the customer experience and efficiency of working.
- Standardize, document, own, maintain and govern global processes on Managed by Maersk products across the global Maersk network.
- Increase awareness, design training/roll-out plans, drive adherence towards the standard processes and address exceptions on non-standard processes across the globe.
- Maintain a community enabling CX teams to ease the operations, reduce exceptions and share best practices.
Drive operational strategy and improvement initiatives
- Drive efficiencies through process optimization and standardization as well as automation in close collaboration with customer service teams in Areas and GSC
- Work on defining performance indicators and regular review framework to ensure Areas and GSC teams are empowered to address some of the immediate/important issues in finance operations in collaboration with related teams.
- Instil customer centric approach balanced with standardization of the FinOps execution process, value-creating for Maersk and its customers.
Lead global functional product owner team
- Manage a team of 6-8 Functional Product Owners covering end-to-end job costing, interaction with upstream process owners (Lead to Agreement), downstream process owners (Procure to Pay) as well as New Finance and Tax platform
- Coach, develop and nurture the area SMEs in capability building, training and coming up with improvement initiatives.
- Develop a talent pipeline of future Product Owners and identify right talents within the organization for succession planning both in global and area SME teams.
- Promote Functional Product Owner and customer experience function as an attractive place to work in terms of career progression and learning.
We are looking for
•Ability to successfully lead a diverse team both in a direct reporting structure as well as through influencing others
•Able to maintain a healthy balance between short-term, important priorities and the long-term vision – and to convey that to stakeholders
•Capable to connect detailed operational concepts to what value they drive both for the company and its customers for long term benefits.
•Ability to develop compelling business cases for improvements and get buy-in from senior stakeholders for execution.
•Analytical with proven proficiency in translating complex concepts and business requirements into easy to understand communication.
•Ability to effectively work in a remote environment with multiple stakeholders and team members across globe and in different time zones.
•Excellent communication, networking, interpersonal and influencing skills to communicate and command respect at all levels. Ability to effectively communicate in diverse technical, cultural, and language environment.
•10+ years of experience in Finance and Finance Operations-related processes in Order-to-Cash
•Extensive and current knowledge of end-to-end logistics processes covering air, ocean and multi modal freight management concepts including understanding of job costing processes and the P&L impact.
•Having worked in various geographies and/or having managed a scope spanning across multiple countries
Information og data
Denne ledige stilling har jobtypen "Produktspecialist", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 22.11.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Produktspecialist
- København K
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