Digital Adoption Specialist

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The world is changing fast and so are we. We are continuously introducing new digital experiences to the Novo Nordisk users across the globe, and we need you to help the users adopt these! So, in case you are an experienced communications partner, digital adoption specialist or maybe experienced UX consultant or journalist, then you might be the one we are looking for. Apply now! About the role You will be the liaison between the end-users and IT and explain the technical solutions in a language that everyone understands. We stretch ourselves both between digging into new technologies such as Microsoft (MS) CoPilot, but also thrive by ensuring that all employees get better utilisation of every tool we have in our digital workplace portfolio. In this role we expect you to be able to distinguish between nice to know and need to know information and know how to communicate both. Moreover, you understand to fulfil the needs of the many and the few. You strive to implement the value of the end-user in every aspect of the digital workplace toolbox. Your key tasks include:
  • Communication and adoption campaign towards all employees in Novo Nordisk on how to apply the different technologies and solutions
  • Assist on build, implement and run the virtual Digital Workplace Festival provided once yearly for all Novo Nordisk employees
  • Analyse and create feedback loop on user needs using different methods to ensure both qualitative and quantitative data collection
  • Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis
  • Design and deliver training and support programs to help employees effectively use digital tools and technologies
  • What we scout for To be a strong candidate for this position, we have an idea that you will possess many to most of these:
  • Relevant master’s degree and 4-5+ years of experience in communication, branding, or consultancy.
  • Experience with UX and Design Thinking methodologies is an advantage
  • Excellent communication and interpersonal skills
  • Ability to work well in a constantly developing, changing and global environment
  • Full professional proficiency of written and oral English required
  • The ideal candidate for this position should have a quality mindset and analytical skills, as well as be open to feedback and able to work independently while paying attention to deadlines. You should also have a solution-oriented mindset and be able to present ideas effectively, demonstrating a good understanding of customer service management, along with the technical aspects of our services. Moreover, you possess a high level of integrity and strong negotiation skills. The team waiting for you The Digital Workplace Department is globally responsible for ensuring a digital working environment fostering simplicity, collaboration, and high performance for all Novo Nordisk employees. We manage Microsoft 365, Meeting technologies, Computing, and Mobile platforms and devices as part of DD&IT, Novo Nordisk's Digital, Data, and IT partner. The activity level is high, and we have many major initiatives and projects going on, making this an exciting place to work. We provide a fun, healthy, and engaging working environment that supports you in being a whole person with a sustainable work/life balance. Join the Novo Nordisk family Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that. We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change the lives of people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Bring your questions For further information, do not hesitate to get in touch with Alexander Tarp, Product Owner on +45 3079 3169 or Victoria Vorting, Agile People Leader on +45 3075 6196. Deadline 26 November 2023 Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo to your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


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    Denne ledige stilling har jobtypen "Projektleder", og befinder sig i kategorien "Ledelse og personale".

    Arbejdsstedet er beliggende i Bagsværd.

    Jobbet er oprettet på vores service den 8.11.2023, men kan have været deaktiveret og genaktiveret igen.

    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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