dutch-speaking sales and service agent
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Århus C
On behalf of NOVASOL, we are seeking a Dutch-speaking Sales and Service Agent for a permanent position in Aarhus.
Novasol is part of Awaze, Europe's largest holiday rental property company with 110,000 units in over 600 destinations in 25 countries across the continent. Their purpose is simple – to make their owners and guests happy.
It will be your most important task to help and support Novasol's guests before, during and after their stay. In this connection, your tasks will include:
•Supporting our guests before, during and after their stay
•Sales and upselling to guests and potential guests
•Effectively managing incoming contacts from guests & partners by any channel: phone, email, chat, social media
•Recording specific details of customer & partner contacts & ensure that action is taken in each and every case
•Researching answers or solutions as needed within our policies & help to identify improvement areas
•Effective complaint handling to meet set targets for guest and partner satisfaction
•Keeping the schedule adherence to a tee to support colleagues and customers to your best ability
•Working with the management team to stay updated on product knowledge and be informed of any changes in company policies and processes
•Working effectively with the team to deliver and exceed KPIs
•Dutch language skills on native level
•Basic verbal and written communication skills in English
•Recent customer service experience
•Detail-oriented
•Strong problem-solving skills
•Enthusiastic, logical, proactive, curious, flexible and positive attitude
•Ability to exercise independent judgment on situations
•Ability to work in a fast-paced environment
•Team player with the ability to build and maintain relationships, both internally & externally
•Motivated by your own as well as the team's performance in a very number-driven environment
In addition to that, it is an advantage if you have experience in the use of Salesforce or other similar CRM software.
The job requires flexibility in relation to work hours as work hours may be during the day, the evening and on the weekends.
•Working hours are between 9 AM and 6 PM on weekdays and from 12 PM to 8 PM on weekends.
•This job is a full-time position (37 hours a week)
If you are interested in this job position, you can apply directly on our website by clicking “Ansøg nu”. If you have any questions regarding this job position, please contact Consultant Mie Larsen on tel. +45 29293124.
We look forward to hearing from you
Randstad DK is part of the international Randstad Group, which is the world's largest provider of HR solutions. With over 4,700 offices in 38 countries, we provide work to more than 650,000 people worldwide every day.
In Denmark, we are among the leading temporary employment and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg and Kolding. A position we have achieved because we, as experts in the labor market, manage to match qualified graduates with the right job opportunities.
About Novasol
Novasol is part of Awaze, Europe's largest holiday rental property company with 110,000 units in over 600 destinations in 25 countries across the continent. Their purpose is simple – to make their owners and guests happy.
Key responsibilities:
It will be your most important task to help and support Novasol's guests before, during and after their stay. In this connection, your tasks will include:
•Supporting our guests before, during and after their stay
•Sales and upselling to guests and potential guests
•Effectively managing incoming contacts from guests & partners by any channel: phone, email, chat, social media
•Recording specific details of customer & partner contacts & ensure that action is taken in each and every case
•Researching answers or solutions as needed within our policies & help to identify improvement areas
•Effective complaint handling to meet set targets for guest and partner satisfaction
•Keeping the schedule adherence to a tee to support colleagues and customers to your best ability
•Working with the management team to stay updated on product knowledge and be informed of any changes in company policies and processes
•Working effectively with the team to deliver and exceed KPIs
Required competencies/skills:
•Dutch language skills on native level
•Basic verbal and written communication skills in English
•Recent customer service experience
•Detail-oriented
•Strong problem-solving skills
•Enthusiastic, logical, proactive, curious, flexible and positive attitude
•Ability to exercise independent judgment on situations
•Ability to work in a fast-paced environment
•Team player with the ability to build and maintain relationships, both internally & externally
•Motivated by your own as well as the team's performance in a very number-driven environment
In addition to that, it is an advantage if you have experience in the use of Salesforce or other similar CRM software.
Additional information:
The job requires flexibility in relation to work hours as work hours may be during the day, the evening and on the weekends.
•Working hours are between 9 AM and 6 PM on weekdays and from 12 PM to 8 PM on weekends.
•This job is a full-time position (37 hours a week)
Application and contact
If you are interested in this job position, you can apply directly on our website by clicking “Ansøg nu”. If you have any questions regarding this job position, please contact Consultant Mie Larsen on tel. +45 29293124.
We look forward to hearing from you
About Randstad
Randstad DK is part of the international Randstad Group, which is the world's largest provider of HR solutions. With over 4,700 offices in 38 countries, we provide work to more than 650,000 people worldwide every day.
In Denmark, we are among the leading temporary employment and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg and Kolding. A position we have achieved because we, as experts in the labor market, manage to match qualified graduates with the right job opportunities.
Information og data
Denne ledige stilling har jobtypen "Sælger", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Århus C.
Jobbet er oprettet på vores service den 24.1.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Sælger
- Århus C
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Statistik over udbudte jobs som sælgere i Århus C
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Statistik over udbudte sælgere i Århus C over tid
| Dato | Alle jobs som sælgere |
|---|---|
| 27. december 2024 | 36 |
| 26. december 2024 | 36 |
| 25. december 2024 | 36 |
| 24. december 2024 | 35 |
| 23. december 2024 | 34 |
| 22. december 2024 | 33 |
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| 19. december 2024 | 32 |
| 18. december 2024 | 31 |
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| 12. december 2024 | 31 |
| 11. december 2024 | 29 |
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| 6. december 2024 | 26 |
| 5. december 2024 | 28 |
| 4. december 2024 | 26 |
| 3. december 2024 | 26 |
| 2. december 2024 | 25 |
| 1. december 2024 | 30 |
| 30. november 2024 | 35 |
| 29. november 2024 | 35 |
| 28. november 2024 | 37 |
| 27. november 2024 | 35 |