IT Infrastructure Specialist
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Would you like to join an award winning organization that is dedicated to saving lives?
In 2019, Xellia Pharmaceuticals was recognized by the Business Culture Awards as an organization that has impacted its culture through transformative initiatives. Focused on building a sustainable environment through company values and a leadership promise to its employees. Our people make us what we are. We aim to attract the most talented, passionate employees in our industry and to earn their loyalty and commitment. We support our employees through comprehensive people resources processes ensuring that every employee is treated fairly and has a voice which is listened to and valued.
Is that you? If so, we want to learn more about you!
Our Bedford, OH location is seeking an IT Infrastructure Specialist. This individual will ensure that the IT security services are provided in a satisfactory and timely manner to the company and provide 2nd and 3rd level technical support to users, ensure support queries are logged in helpdesk system.
Key Responsibilities:
- Maintain a high degree of customer service for all support queries
- Escalate to Vendors, partner level support as appropriate
- Report major issues regarding own activities to immediate superior and project manager
- Keep up to date with the latest technology within expertise field
- Keep current all records and documentation relevant to fields of expertise and areas of responsibilities
- Ensure and promote knowledge sharing within department and areas of expertise
- Project management within fields of expertise
- Monitor systems within areas of responsibility and take proactive measures as appropriate to ensure continued delivery of services
- Provide support to manage and monitor Public Key Infrastructure (PKI) Programs.
- Build and deploy new servers on the network as needed
- Manage Active Directory, Microsoft Office 365, and workstation patching
- Manage the physical environment of the server racks including cable management, documentation and configuration
- Administrate and document Xellia networks WAN and LAN´s and network connections
- Administrate and document Xellia network appliances and software
- Routers, switches, AP´s, etc
- Cisco ISE, Cisco Prime, etc.
- Document IT security policies, procedures and tests
- Administrate and document internal and external IT security
- Administrate and document Security Appliances and solutions
- Firewalls, Antivirus, SIEM, IDS/IPS
- DNS Security, WIFI and cabled network security
Qualifications:
- Bachelor’s Degree in Computer Science preferred or equivalent relevant work experience and hardware/software certification(s)
- 6+years of experience in a technical role with increasing responsibility
- Experience with systems automation, integration, and data center infrastructure
- General Network and datacenter support
- PKI and Certificate experience on advanced level
- Thorough understanding of Microsoft applications/infrastructure
- Familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
- Familiarity with NAS and SAN storage management, and MS DFS
- Ability to work effectively within a team environment
- Ability to troubleshoot and resolve complex hardware and software issues
- Ability to prioritize and manage multiple tasks
- Experience with virtualization and containerization platforms
- Experience with SIP/VOIP technologies
- Experience with storage technologies
- Experience working with VMWare and Hyper-V
- Experience managing Microsoft services (AD, Sites and Services, Group Policy, LDAP, RADIUS, PKI, WSUS)
- Understanding of change management and version control
- Experience with configuration management software platforms
- Strong understanding of Network Infrastructure is required
- A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks)
- A basic understanding of application architecture as it relates to infrastructure design (e.g. load balancing, session management)
- A basic understanding of administration, troubleshooting, and performance tuning of application stacks
We offer a competitive compensation and benefits package with an excellent working environment that is safe and engaging. Leaders are dedicated to your success and support professional and personal growth through various development and training opportunities. If you are looking for a rewarding career, Xellia is the organization for you!
Xellia Pharmaceuticals is owned by Novo Holding A/S and is a specialty pharmaceutical company leading in the development, manufacture and supply of anti-infective treatments. Headquartered in Copenhagen, Denmark, Xellia has global facilities in Europe, North America, and Asia, currently employing over 1700 people. With over 100 years of industry experience in developing last resort treatments for infectious diseases, Xellia is focused on the supply of products which not only save lives, but also improve and enhance patients’ quality of life. Together with us, you can help lead the fight against bacterial infections.
Read more about Xellia Pharmaceuticals here
Information og data
Denne ledige stilling har jobtypen "Softwareudvikler", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 13.8.2020, men kan have været deaktiveret og genaktiveret igen.
- Softwareudvikler
- København
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