Supply Chain Advisor - ERP support & training

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Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for highly qualified Supply Chain Advisors. DRC is implementing a new cloud-based ERP system based on Microsoft Dynamics 365 for Finance and Operations. It covers Finance, Grants from Institutional donors, Supply Chain and HR to cover approximately 40 countries and more than 6,000 primary users. In order to complete the roll out in all countries, we are recruiting additional support staff to provide direct training of users and support country offices to be fully operational in DRC Dynamics.

The role

The Supply Chain Advisors will report to the Head of Supply Chain in DRC who is the Business Process Owner of “Procure to Provide” covering: Master Data, Low Value Procurement, High Value Procurement, Implementing Partners, Fixed Asset Life Cycle and Inventory & Distribution. The BPO is supported by Business Process Experts located in HQ. The SC Advisors will work closely with the BPEs including participation in development of training material on site in Copenhagen (Q2 2020) and subsequent roll out thereof in the remaining countries (Q3/Q4 2020).

The main duties and responsibilities will be (to be adapted to the qualifications of successful candidates, please emphasis your strengths in your application):

  • Together with Business Process Owner and Business Process Experts (HQ based) develop the training material for “Procure to Provide” process with emphasis on eLearning and remote learning
  • Develop an understanding between the business guidelines/policies/processes and DRC Dynamics
  • Assist in updating existing policies as precondition for development of training material
  • Travel to regional and/or country offices and provide in-situ training to key users
  • Identify system configurating issues and take a proactive role in finding solutions or escalating the issue to the HQ competency center
  • Support the Regional and Country offices to incorporate “off-line” data into DRC Dynamics
  • Provide ongoing support to the key users in all regional/country offices during the implementation phase

Key stakeholders:

  • HQ, Regional and Country Offices
  • ERP implementation team and our internal Dynamics Competency Center
  • DRC supply chain staff and other support functions as appropriate

About you

To be successful in this role we expect the following:

Required

  • Minimum of 5 years of experience in Supply Chain operations with NGOs/UN or similar international organizations, preferably both HQ and field experience
  • University Degree (Supply Chain, Business administration, IT or similar), minimum Bachelor, Master preferred.
  • Supply Chain technical qualifications
  • Experience of ERP systems (preferably Microsoft Dynamics 365)
  • Detail oriented and able to work with limited supervision – ability to work in a loose team structure with remote membership
  • Trainer of Trainers experience (ideally qualification) and experience in training diverse staff group
  • Experience with development of training material – preferably eLearning or for remote learning
  • Strong interpersonal skills and communication skills to reach people with different capacities and cultural background
  • English (fluent)

Desirable

  • Certification of competence in an ERP system (preferably Microsoft Dynamics 365)
  • Structured approach to the task
  • Process oriented
  • Capable to manage and align priorities and issues/concerns
  • Able to learn quickly to adapt to new technologies/tools
  • French and/or Spanish and/or Arabic (fluent or native)

In this position, you are expected to demonstrate DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

We offer

Contract length: Until 31 December 2020 (with possible extension subject to available funds)
Work place: HQ Borgergade 10, Copenhagen
Start date: As per agreement
Salary and conditions will be in accordance with the agreement between DRC and AC Organization. This is a national position for which local terms and conditions apply.
Please note you that you need to have the right to work in Denmark (through nationality or existing work visa) in order to be considered to be considered for this role.

Please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact Christian Grønnerød, Head Supply Chain, [email protected] or Marianne Randrup, [email protected]

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: Sunday 15 March 2020 (DRC may call for interviews ongoingly)
For further information about the Danish Refugee Council, please consult our website drc.ngo.


Information og data

Denne ledige stilling har jobtypen "Supply Chain Management", og befinder sig i kategorien "Ledelse og personale".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 28.2.2020, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Supply Chain Management
  • København
  • Søndag den 15. marts 2020
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